A good manager is always involved with how the task is done.

A . Sorry, it doesn't matter. B . So do I. C . Yes. It's a good idea. D . I don't mind

A . Take B . Took C . Taking

A . Good morning, Ms. Lin. Nice to meet you B . No, thank you C . Good morning, Ms. Lin. This is Daniel Anderson speaking

A．motivating her staff. B．managing her time. C．listening to her staff.

听力原文： Hello, my name is Tom Kim and I am a manager of Sales at the brand-new automobile dealership in Jackson. We are the first dealership in this area and our customer service is unsurpassed by any other luxury brand. To celebrate the opening of the initial automobile dealership, we are offering discounts on all models as well as competitive financing opportunities for one month. Also, every new model comes with a class-leading warranty of 80,000 kilometers over 4 years with 3 years of paid scheduled-maintenance. So please visit us and see the new model line up and experience the thrill of our brand-new premium models. What is being advertised？ A．A car dealership B．A repair shop C．A rental car agency D．A financial service

M: Well, it's a combination of things, but at the top of the list I think I'd put being truthful. Staff have certain expectations of how they should be treated and they want their managers to be fair. Not telling your staff what's happening is a sure way of losing their respect. You need to concentrate on solving problems, not hiding them. W: But not all problems can be solved, can they？ M: Most can, actually, but that's not the point. The thing is, instead of reacting after the dam-ages done, you should be talking to staff about how things are going and avoiding a situation where they come to see you about the problems after the event. The trick is to decide what problems might arise before they actually happen. W: What about having staff work together？ How should that be managed？ M: Well, some people appear to like working on their own, but in most companies, people who work on their own do so because they have been neglected. They have been given a task and their boss is not in-terested in how it is being done. This makes their sense of achievements smaller no matter how hard they work. People who work in teams have dearer overall picture of the work they are involved in. They have a role to play, and they know that if they don't perform. well, it is not only the business is going to suffer but also the other members of their team. So it is up to managers to create teams within their organization and encourage this team spirit. It raises performance. W: How is this best done？ M: Well, it's important to identify certain key employees among your staff and give them particular support and attention. If these key people are encouraged in their work, they would perform. better themselves, and more importantly raise the general level of performance of all the others in their area. W: Isn't it also a question of recruitment？ M: Yes, yes, lots of difficulties in staff management arise because mangers genuinely don't know how to select the right person. Sometimes interviewees are chosen on the basis of written personality tests which hear no relation with the work they'll be actually doing. Many managers admit that they sometimes ignore the lack of appropriate skills in recruiting the staff. I'd say that in the vast majority of cases they simply opt for the candidates who's made the best impression in half an hour or so... F: So, what should we have instead？ M: Well, the selection procedure should involve matching the skills and knowledge of the applicant to the actual job. And they should be done in the most immediate and relevant way possible, for example, if you try to recruit a trainer for your company, an important part of the inter-view should involve the applicant giving a pre-pared training session. Training is what they'll be doing, so you should see them in operation be-fore employing them. F: That sounds sensible. The final question, Brian, is about discipline, which is perhaps the hardest factor to get it right. What is the latest thinking？ B: Umm, well, the issues are: should you be a hard, unfriendly boss, make sure everyone obey your order without a question, or should you be more sympathetic and listen to your employees' difficulties？ Then there will be time when you have to discipline someone who has done some-thing wrong. It can be difficult if you are on very friendly terms with them. So a certain distance is necessary. On the either hand, if you are too un-approachable, you may not be made aware of important problems. M: Well, thank you, Brian. I'm sure plenty of managers out there will find out our talk very interesting. ？You will hear a radio interview with Brian Williams, a management expert. The interview deals with staf A．being able to concentrate. B．being honest. C．being respected.

(29) A．I prefer a boss who speaks frankly. B．My former boss talks over the shoulder. C．A boss who straightens his shoulder while talking satisfies me more. D．The manager is a fast speaker.

The event is open to new and current corporate(企业法人的) members of MOCA.An understanding and appreciation of art is becoming a must in today's business world.Art can be a valuable tool for seeking new ways to communicate with customers and raising public awareness of your company's role in the community. During the coming months the series will look into the relationship between art,business and community.The series will cover how to understand modern art and how art can help improve a company's image.Art Makes Good Business speakers will include leaders from the business and art worlds.Bookings are required.Space is limited.For more information call 305-893-6211 or visit www..org. 1.The purpose of the museum's new programs is to show ___. A.the management of business by artists B.the role of art in improving business C.the education of modern artists D.the way to design art programs 2.The Art Makes Good Business program is intended for ___. A.the general public B.modern art lovers C.corporate members of MOCA D.people involved in art business 3.MOCA members who take part in the programs can learn ___. A.to become leader in business and art worlds B.to co-operate with other members of MOCA C.the new ways of communication between people D.about the relationship between art,business and community 4.Those who want to attend lectures by Art Makes Good Business speakers must ___. A.make a booking B.pay additional fees C.understand modern art D.be successful managers 5.This advertisement aims to ___. A.improve the relationship between companies B.stress the important role of art in education C.attract MOCA members to the programs D.raise funds for museums of modern art

M: I like to read too. But I prefer non-fiction: history, philosophy and others alike. Q: What do we know about the man from this conversation？ (14) A．He doesn't have time to read. B．He has no reading preference. C．He doesn't read the same kind of books as the woman. D．He prefers writing to reading.

A．A.conceited B．B.complicated C．C.considered D．D.committed

对 错

A．Why do you have so many questions？ B．what are you going to buy tomorrow？ C．Why don't you call the Electric Company？ D．Where did you buy the new CD？

Cities can be frightening places. The majority of the population lives in massive tower blocks, noisy, dirty and impersonal. The sense of belonging to a community tends to disappear when you live fifteen floors up. All you can see from your window is sky, or other blocks of flats. Children become aggressive and nervous—cooped up at home all day, with nowhere to play; their mothers feel isolated from the rest of the world. Strangely enough, whereas in the past the inhabitants of one street all knew each other, nowadays people on tire same floor in tower blocks don't even say hello to each other. Country life, on the other hand, differs from this kind of isolated existence in that a sense of community generally binds the inhabitants of small villages together. People have the advantage of knowing that there is always someone to turn to when they need help. But country life has disadvantages too. While it is true that you may be among friends in a village, it is also true that you are cut off from the exciting and important events that take place in cities. There's little possibility of going to a new show or the latest movie. Shopping becomes a major problem, and for anything slightly out of the ordinary you have to go on an expedition to the nearest large town. The city-dweller who leaves for the country is often oppressed by a sense of unbearable stillness and quietness. What, then, is the answer？ The country has the advantage of peace and quiet, but suffers from the disadvantage of being cut off; the city breeds a feeling of isolation, and constant noise batters the senses. But one of its main advantages is that you are at the centre of things; and that life doesn't come to an end at half past nine at night. Some people have found(or rather bought) a compromise between the two: they have expressed their preference for the "quiet life" by leaving the suburbs and moving to villages within commuting distance of large cities. They generally have about as much sensitivity as the plastic flowers they leave behind—they are polluted with strange ideas about change and improvement which they force on to the unwilling original inhabitants of the village. What then of my dreams of leaning on a cottage gate and murmuring "morning" to the locals as they pass by？ I'm keen on the idea, but you see there's my cat, Toby. I'm not at all sure that he would take to all that fresh air and exercise in the long grass. I mean, can you see him mixing with all those hearty males down the farm？ No, he would rather have the electric imitation-coal fire any evening. One of the disadvantages of living in high-rise buildings is that ______. A．the parents may become violent and difficult to put up with B．the residents may not have a good view from their windows C．the residents may become indifferent to their neighbors D．the children may become too frustrated to be controlled

A．likes to count and do math B．doesn’t like doing math

A．to be sent to work there B．to being sent to work there C．to be sent working there D．to sending to work there

A．feeling B．sense C．meaning D．view