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One of your customers has deployed a Layer 3 gateway in the untrusted network. Which gateway mode is appropriate for this customer?（）
A . Virtual Gateway
B . Real-IP Gateway
C . NAT Gateway
D . Central Gateway
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Your customer wants to build a network for a financial trading floor that has a requirement for multiple high-value transactions, which are also vital to the customer. What are the two most critical requirements? （）(Choose two.)
A . no single point of failure
B . trading database server location
C . redundant application servers location
D . deterministic response to all failures
E . determine which protocol to use
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One of your customers has deployed a Layer 3 gateway in the untrusted network. Which gateway mode is appropriate for this customer？（）
A . Virtual Gateway
B . Real-IP Gateway
C . NAT Gateway
D . Central Gateway
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A customer has a very large number of physical Windows-based servers and no centralizedstorage. Which technology solution will help the customer reduce the footprint of their existingserver estate?（）
A . z/OS, DS8000, TSM
B . TSM, LTO5, VMware
C . System x, VMware, XIV
D . System p, VMware, DS5000&e
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A customer indicates they run a mission-critical application which marks its packets best-effort (DSCP=0). How can you guarantee delivery of this traffic?（）
A . Remark the traffic on ingress and prioritize on egress.
B . Enable CEF and Netflow.
C . Configure the MS-Windows QoS Scheduler to prioritize this traffic.
D . Enable WRED.
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A customer has been receiving warning alerts on their storage units. All data is protected nightlyby a backup and has been tested without any issues. What should the customer do prior tocontacting IBM Support？（）
A . collect all support data
B . implement a current backup
C . update all firmware levels
D . shut down the storage system
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A customer has just received three enterprise systems that support a total of 48 LPARs. Which installation method expedite the process?（）
A . Network installation manager
B . Boot from installation media
C . A migration install
D . Copy the system using the HMC
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A customer wants to install a pSeries system into an OEM rack. What critical information is provided in the Site and Hardware Planning Information manual？（）
A . System dimensions and weight， system power and cooling requirements， and list of supported OEM racks
B . System dimensions and weight， list of supported OEM racks， and requirements for installing IBM systems into OEM racks
C . System performance specs， system power and cooling requirements， and requirements for installing IBM systems into OEM racks
D . System dimensions and weight， system power and cooling requirements， and requirements for installingIBM systems into OEM rack
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A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them. Which of the following statements would best establish UNIX credibility with a knowledgeable customer？（）
A . The technical support specialist has completed a UNIX course at college.
B . The technical specialist has supported several similar projects and has earned an IBM AIX certification.
C . The technical support specialist’s company sells $3M of UNIX computer systems every year.
D . The technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.
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A customer has raised a question about a recently installed LPAR. What command would the administrator run to obtain information about the processor entitlement?（）
A . lscfg -vps
B . prtconf -c
C . lparstat -i
D . lsdev -C -c processor
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A company is deploying a Microsoft Windows-based， mission-critical Data Warehousing application. The customer has specified 4GB of RAM. Which TWO of the following questions will best help the consultant determine the proper memory configuration？（）
A . Does the application require a large paging space？
B . What is the anticipated memory/disk cache hit ratio？
C . Does the application support Physical Address Extensions （PAE）？
D . Are there future plans to expand the amount of memory in the system？
E . Do the application availability requirements justify the use of Memory Mirroring technologies？
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A customer recently purchased a new x3550 M3 server and one of the hard drives has failed. The customer has a standard warranty. They called you asking for a replacement. Which action should the customer take？（）
A . Contact the IBM FTSS to replace the drive
B . Contact the IBM CSR or SSR to replace the drive
C . Order a replacement drive
D . Contact IBM Service
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A customer has been quoted a DS8800. Which part of the TDA process would ensure that there isenough power in the customer location to operate the system?（）
A . Pre-sale
B . Post-sale
C . Pre-install
D . Post-install
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A customer has a requirement for a single AIX LPAR to be highly available. The customer only has enough funding to purchase a single system. Which would be the most critical option to mitigate AIX availability?（）
A . Dual power supplies.
B . Twice the amount of disk.
C . Two dual-port LHEA adapters.
D . Two dual-port fibre channel adapters.
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A solution provider has identified a number of risks with a configuration in a customer’s request for bid. What is the most appropriate action to take to mitigate those risks for the customer？（）
A . Decide not to bid.
B . Provide a solution in the bid.
C . Provide a disclaimer in the bid.
D . Discuss options with the customer.
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A customer has the need for performance monitoring of an IBM System Storage DS8000. Which product does the customer need（）
A . System Storage Productivity Center
B . Tivoli Storage Productivity Center for Data
C . Tivoli Storage Productivity Center for Disk
D . Tivoli Storage Productivity Center for Fabric
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A customer is involved in an IBM critical situation （CritSit）. The customer recently installed iDATAPIex. The business partner has been assessed a significant penalty by IBM. Which of the following is the reason for this action by IBM？（）
A . The business partner was required to perform a TDA and failed to do so
B . The business partner recommended a nonworking configuration
C . The business partner did not support the customer correctly
D . The business partner failed to sell Remote Technical Support （RTS）
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A customer has a wide range of IBM enterprise disk systems and wants to manage copy services functions. Which of the products should the storage specialist recommend to this customer（）
A . DS Hardware Management Console （HMC）， because it manages ESS 800， DS6000， DS8000， and SVC storage servers
B . Tivoli Storage Productivity Center for Data， because it manages ESS 800， DS6000， DS8000， and SVC storage servers
C . Tivoli Storage Productivity Center for Replication， because it manages ESS 800， DS6000， DS8000， and SVC storage servers
D . External DS Hardware Management Console （HMC）， because it manages ESS 800， DS6000， DS8000， and SVC storage server
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A customer is running business-critical applications on a few SQL servers in their environment. The customer needs to know if and when the SQL server stops， so the service can be restarted immediately. Which of the following will accomplish this？（）
A . Use the Capacity Manager to monitor the processes on the servers.Log the events to the event log and use the resource monitor to restart the SQL process.
B . Use the System Availability tool that comes with IBM Director to improve the availability of the SQL applications.
C . Use the IBM Director Application PING function to watch the SQL service. When the SQL service goes down， restart the service remotely on the managed server using the software distribution function.
D . Utilize Process Management and create a threshold to monitor the SQL process.Create an Event Action Plan and set the task to restart the SQL process when stopped and apply it to the managed SQL servers.
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A customer has a requirement for a single AIX LPAR to be highly available. The customer only has enough funding to purchase a single system. Which would be the most critical option to mitigate AIX availability？（）
A . Dual power supplies.
B . Twice the amount of disk.
C . Two dual-port LHEA adapters.
D . Two dual-port fibre channel adapters.
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Which Cisco support service product targets customers with up to 48 users on a network where voice communication is mission-critical to business operation?（）
A . CiscoSMARTnet for SBCS
B . Cisco Smart Care Service
C . SMARTnet Partner Service
D . Cisco Smart Foundation Service
E . Cisco Technical Assistance Center
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A customer has a critical, performance-sensitive web application that connects to a multinode Oracle RAC database. Which feature of WebLogic can provide significant performance benefit?（）
A . The Web Session Affinity feature of Active GridLink for RAC
B . WebLogic Clustering
C . The Transaction Affinity feature of Active GridLink for RAC
D . Coherence*Web Session Replicatio
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She’s a _____________ girl and some of the criticism has stung her.
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Our company has a _ way of dealing with difficult customers.
