making a business call, you don’t need to introduce yourself or explain the reason of your call. （）

A . Speech B . Signaling tones C . A busy signal D . All of the above

A . Caller will receive network busy treatment.   B . Caller will receive ringing treatment.   C . CallManager will forward the call to the directory number configured for forward-on busy for this CTI Route Point in CallManager.   D . An exception is raised, but the call is accepted and processed.   E . CallManager will forward the caller to the directory number configured in IPCC Express for overflow

A . for establishing B . to establishing C . to establish D . for promoting

A . Though B . Throughly C . Thorugh D . Thoroughly

W: I'm sorry, sir. I'm not allowed to give change without a purchase. If you go across the hall, you'll find a change machine in front of the jewelry store. Q: Where does the woman suggest that the man get change？ (16) A．At the call box. B．At the jewelry store. C．From a machine. D．From the purchaser.

A．To order furniture B．To ask the address of the warehouse C．To complete a shipping order D．To ask the e-mail address

A．Robert Deng B．Mr. Jones C．Hilton

听力原文： When was the last time that you were able to make a long-distance call for free？ If you said "never", you probably have not been introduced to VOIP or Voice Over Internet Protocol. But, is this new technology as efficient as its counterpart, analog telephone service？ Since the demand for world-wide communication has grown, the internet has become the most popular way of communicating. Although Communication via e-mail seemed to be the cheapest way to do business with those overseas, it wasn't always the most effective. Verbal communication is the best way to build strong relationships and eventually," close the deal". When compared to analog phone service, VOIP is cheaper and has the same quality of service. Since VOIP uses a single network to transfer voice and data, the overall cost per call is cheaper to the service prodder than using two separate networks. When voice and data are transferred together on a single network, the service providers only need to build and maintain one network, thus hire less staff. These companies have also learned to manage both voice traffic and data applications correctly to reduce any sacrifice in quality. Although there is a monthly charge for the service, VOIP phones cost about the same as a regular business phone. With all of its benefits, VOIP should take the place of analog telephone service within a few years. What does VOIP refer to？ A．An Internet forum. B．A technology of telephone service. C．Communication via e-mail. D．An Internet conference.

此题为判断题(对，错)。

The event is open to new and current corporate(企业法人的) members of MOCA.An understanding and appreciation of art is becoming a must in today's business world.Art can be a valuable tool for seeking new ways to communicate with customers and raising public awareness of your company's role in the community. During the coming months the series will look into the relationship between art,business and community.The series will cover how to understand modern art and how art can help improve a company's image.Art Makes Good Business speakers will include leaders from the business and art worlds.Bookings are required.Space is limited.For more information call 305-893-6211 or visit www..org. 1.The purpose of the museum's new programs is to show ___. A.the management of business by artists B.the role of art in improving business C.the education of modern artists D.the way to design art programs 2.The Art Makes Good Business program is intended for ___. A.the general public B.modern art lovers C.corporate members of MOCA D.people involved in art business 3.MOCA members who take part in the programs can learn ___. A.to become leader in business and art worlds B.to co-operate with other members of MOCA C.the new ways of communication between people D.about the relationship between art,business and community 4.Those who want to attend lectures by Art Makes Good Business speakers must ___. A.make a booking B.pay additional fees C.understand modern art D.be successful managers 5.This advertisement aims to ___. A.improve the relationship between companies B.stress the important role of art in education C.attract MOCA members to the programs D.raise funds for museums of modern art

A．during the rest time B．during the dinner time C．during the holidays D．during the working hours

A.donate B.check C.withhold D.release

A. too B. very C. so D. such