A victim is coughing and wheezing from a partialobstruction of the airway. An observer should （）.

A . Check the corresponding (left versus right) parts of the body B . Watch the patient's eyes as you probe parts of the body C . Look for discoloration of the patient's skin D . Look for uncontrolled vibration or twitching of parts of the body

A . Immerse the arm in cold water for 1 to 2 hours，apply burn ointment，and bandage B . Open any blisters with a sterile needle，apply burn ointment and bandage C . Apply burn ointment，remove any foreign material and insure that nothing is in contact with the burn D . Immerse the arm in cold water for 1 to 2 hours，open any blister and apply burn ointment

A . flush water over any burned area of the patient B . apply ointment to the burned areas on the patient C . get assistance to shut down electrical power in the area D . remove the patient from the vicinity of the live electrical equipment or wiring

A .  IEEE 802.1s （MST） B .  IEEE 802.1Q （CST） C .  Cisco PVST+ D .  IEEE 802.1d （STP） E .  None of the other alternatives apply

M: Well, it's a combination of things, but at the top of the list I think I'd put being truthful. Staff have certain expectations of how they should be treated and they want their managers to be fair. Not telling your staff what's happening is a sure way of losing their respect. You need to concentrate on solving problems, not hiding them. W: But not all problems can be solved, can they？ M: Most can, actually, but that's not the point. The thing is, instead of reacting after the dam-ages done, you should be talking to staff about how things are going and avoiding a situation where they come to see you about the problems after the event. The trick is to decide what problems might arise before they actually happen. W: What about having staff work together？ How should that be managed？ M: Well, some people appear to like working on their own, but in most companies, people who work on their own do so because they have been neglected. They have been given a task and their boss is not in-terested in how it is being done. This makes their sense of achievements smaller no matter how hard they work. People who work in teams have dearer overall picture of the work they are involved in. They have a role to play, and they know that if they don't perform. well, it is not only the business is going to suffer but also the other members of their team. So it is up to managers to create teams within their organization and encourage this team spirit. It raises performance. W: How is this best done？ M: Well, it's important to identify certain key employees among your staff and give them particular support and attention. If these key people are encouraged in their work, they would perform. better themselves, and more importantly raise the general level of performance of all the others in their area. W: Isn't it also a question of recruitment？ M: Yes, yes, lots of difficulties in staff management arise because mangers genuinely don't know how to select the right person. Sometimes interviewees are chosen on the basis of written personality tests which hear no relation with the work they'll be actually doing. Many managers admit that they sometimes ignore the lack of appropriate skills in recruiting the staff. I'd say that in the vast majority of cases they simply opt for the candidates who's made the best impression in half an hour or so... F: So, what should we have instead？ M: Well, the selection procedure should involve matching the skills and knowledge of the applicant to the actual job. And they should be done in the most immediate and relevant way possible, for example, if you try to recruit a trainer for your company, an important part of the inter-view should involve the applicant giving a pre-pared training session. Training is what they'll be doing, so you should see them in operation be-fore employing them. F: That sounds sensible. The final question, Brian, is about discipline, which is perhaps the hardest factor to get it right. What is the latest thinking？ B: Umm, well, the issues are: should you be a hard, unfriendly boss, make sure everyone obey your order without a question, or should you be more sympathetic and listen to your employees' difficulties？ Then there will be time when you have to discipline someone who has done some-thing wrong. It can be difficult if you are on very friendly terms with them. So a certain distance is necessary. On the either hand, if you are too un-approachable, you may not be made aware of important problems. M: Well, thank you, Brian. I'm sure plenty of managers out there will find out our talk very interesting. ？You will hear a radio interview with Brian Williams, a management expert. The interview deals with staf A．being able to concentrate. B．being honest. C．being respected.

M: This is the busiest time of the year, but 1'11 speak to one of our men about going over some time today. Q: Whom did Mrs. Thatcher want to come over？ (18) A．An auto mechanic. B．An electrician. C．A carpenter. D．A telephone repairman.

M: Well, they should know that if something seems too good to be true, it probably is. What does the man thinking people now？ A．If something seems far better than expected, it is probably not good. B．If something seems far better than expected, grab it while you can. C．If something seems far better than expected, it must be not good. D．If something seems far better than expected, it must be very good.

M: Oh, you mean the wife is going to give birth to her husband？ W: Right. The child will be born in two months and the couple won't feel sad about having no children! How great! M: But isn't that strange？ How could the father face another self! You see, they'll look exactly the same! And if they had decided to clone the wife, she'd be giving birth to herself! W: Well, isn't it charming to live your own life again？ I think human cloning is beneficial in many ways, such as providing remedies for new incurable diseases, prolonging one's life, and so on. M: That's very good, but what'll be the relationship between the parents and their cloned copy？ What responsibilities should people take for their own clone？ And what if the child falls in love with his own mother one day？ As I see it, human cloning is unethical and must be prohibited! W: Well, maybe human cloning still has a long way to go, or, maybe, the couple would be better of adopting a child. Who has the couple cloned？ A．The wife. B．The husband. C．The baby. D．A sheep.

A、stalking B、shattering C、strolling D、extinguishing

A．Mum’s B．Peter’s C．Jane’s D．Theirs

M: Clean it now. We'll all go on a picnic in half an hour. Q: What is the possible relationship between the two speakers？ (15) A．Mother and father. B．Mother and son. C．Teacher and student. D．Two students.

M: Thank you, Miss Carlyle, I'm in bad need of such suggestions because, to be frank, my company, although small, is rapidly expanding. And please, call me Len. So, what are your recommendations for my new organizational structure？ W: Call me Mary. First, let's start with your operation here. You should set up separate Administrative, Clerical, Back office, and Support functions. There's too much work for your personnel to wear more than one hat any more. M: Yes, they're already overworked. But that will entail more Managerial functions, won't it？ W: That's right, Lea, and you'll need at least two new managers for separate Marketing and Product Development departments. M: OK, Mary. What else？ W: I think you'll need an Executive assistant to help you deal with corporate affairs. That should do it for your headquarters here, but since your business is no longer just local, I also suggest setting up a regional office in the south. M: What about personnel there？ W: You'll need the same basic functionality as here, on a reduced scale. Product Development is only needed at headquarters for now. Your regional head can manage all functions there initially, but will probably need an assistant, also. And that's it! M: Thanks for your advice, Mary. You do help a lot. Looks like I'll need that assistant right away to help me set all this up! (23) A．A personnel manager. B．A business consultant. C．A secretary. D．An assistant.

M: So what？ Theirs is even worse. Q: What does the man mean？ (19) A．He doesn't like messy people. B．He doesn't know where their house is. C．He sees no need to clean the house. D．He can think of no worse time for their friends to come.

M: I prefer an angry sea. That makes me feel better whenever I'm sad. Q: What does the man like？ (17) A．A stormy ocean. B．Calm water. C．Golden sand. D．Little waves.

Fortunately, there is something definite which you can do. Protect Alarms can help to protect your house with a burglar alarm system which is effective, simple to operate and easily affordable. You must re-member that possessing a burglar alarm is no indication that your house is packed with valuable possessions. It quite simply indicates to unwelcome visitors that yours is one house they will not break into easily, so they carry on to an unprotected house where their hob is made a lot easier. Send now for our free leaflet telling you how we can protect your house quickly, easily and cheaply. Complete and tear off the slip below and post it to us. Postage is free. Alternatively, televice. It costs nothing to find out about Protect Alarms. Anyone who takes an interest in the crime rate will, according to the text, be aware that ______ . A．more burglars are being caught that ever before B．people have more possessions to worry about nowadays C．burglars are more at risk that they used to be D．homes are more likely to be broken into nowadays

A．attachment B．packet C．datagram D．message

M: Well.. .I'm breaking up with Cathy. Q: What does the man mean？ (17) A．He has his leg broken. B．He wants to join the party. C．He parts with his girlfriend. D．He gets along well with Cathy.

Surfing is a thrilling and dangerous activity in which a person balances on a board and rides the surface of a big, crash ocean wave. 【S1 ______. Channel surfing is a bit different. In this activity a person sits on a couch and pushes the button of a television remote-control devices many times a minute check and recheck all the channels. In the United States, channel 【S2】______. surfing is by far the more popular sport. When television first replaced radio, in the 1950s. channel surfing was known. Back then, there were 【S3】______. only a few stations. Viewers had their favorite shows and watched it 【S4】______. devotedly all the way through. In fact, studies showed that when a family sat down to watch a favorite program at 7 p. m. , they stayed with the same channel rest of the evening. With the coming of the cable television. 【S5】______. dozens of channels now offer a great variety of featured films, situation 【S6】______. comedies, news, weather, talk, science shows, documentaries, and advertising. Facing with so many choices, viewers often become quiet and 【S7】______. feel a need to check, in all the other stations. 【S8】______. Some studies show that men m a unique U.S. household usually want 【S9】______. to hold the remote control and surf the channel: women usually like to choose one program and watch through. 【S10】______. 【S1】

A．Point A and point B （point A is not visible） B．Point C and point D （point D is not visible） C．Point A and point B （point B is not visible） D．Point B and point D （point B is not visible）

A. Are you sure？ B.Sorry for that. C. What a pity! D. You' d better go to see a doctor at once.