听力原文：M: Hello, Prof. Dianna, you wanted to see me？ W: Oh, yes, Frank. Thanks for coming. It's about your work as a teaching assistant. I've just read your evaluations, the ones the students filled out toward the end of the semester.

Man: Hello. Yes I looked at the provision of training by employers in this country, and found that most have a 'winner-takes-all' approach to training. Despite low- levels of basic skills, companies spend most of their training budgets on their most qualified employees, particularly managers. This simply doesn't result in the quality we need. Woman: But does this really matter？ Man: Yes, because even though there have been enormous efforts to make training available to everyone, the under-development of the workforce in this country is a major factor in our poor productivity. It's also true that the time people spend being trained is below the average of the world's industrialised economies. Woman: Training is particularly bad in the fast- food industry, isn't it？ Man: Well, the industry certainly has the image of offering low-paid, Iow-prestige jobs with no future prospects. And there are jobs that don't demand a great deal of skill, for instance using the latest technology for cooking. But in fact, that image isn't entirely accurate. Not only are pay and conditions improving, but some fast- food chains are better than many other service sector employers at combining commercial success with the development of its workforce. Woman: Can you give us an example？ Man: Well, the Burger House chain gives its staff the chance to take courses in all sorts of things, not just those needed for cooking or serving. When the annual training programme is circulated, staff plan with their managers which courses to attend. They encourage people to spend as much time being trained as they think they can benefit from. In the long term, the company gains fmancially, because it creates a source of potential managers. Woman: But still, working in a fast4ood establishment is much worse than in an expensive restaurant, isn't it？ Man: In both cases, the work can resemble a production line, with the pressure limiting the chances of job satisfaction. But, expensive restaurants depend on the reputation of one or two individuals; the rest have little chance to move from low to high-skilled work. In some fast-food chains, almost half the managers have worked their way up from the kitchens. And while the type of service varies, I've seen good and bad quality in expensive restaurants and fast-food places, and that depends on training. Woman: Where will the pressure for improved training come from？ Man: In fact, it's internal. Although customers are affected by the end result of training, they also tend to be sensitive to prices. So, in fact, it's mostly people who have already worked their way up to managerial k'vels who want to help others in the same wa)'. Another advantage of course, is that training attracts job applicants, which makes recruitment easier. Woman: What recommendations did you make in your report？ Man: My main one is that the government should support training by letting companies claim tax relief. Many companies already get this for certain types of training, but the proposal w. ould particularly help unskilled workers aiming at intermediate qualifications. The government should also work with the sector skills council to improve training and working conditions in those industries where it's necessary. Woman: Do you think the government will act on your proposals？ Man: Well, I want to reintroduce the idea of people getting grants, so that they can choose training for themselves, but there were problems with this a few years ago, so the political will probably isn't there to try it again. I'm confident we'll see a review of all the vocational qualifications, though, which would remove some of the inconsistencies that are there now. And to be honest, my idea for all workers to spend a minimum time on training is unlikely to be introduced just yet. W A．the total amount of money spent on training. B．the way they allocate budgets. C．the quality of the training provided.

M: Hi, Sally, this is Phil. W: Great to hear from you Phil! How have you been doing？ M: To tell you the truth, I'm very worried about our final examinations next month. For one thing, I can't sleep. W: I sympathize! I went through the same thing last year. M: That's exactly why I'm calling you. Do you have any suggestions for coping with anxiety？ You know how I hate exams! W: Well, last year the university offered a stress-management course at about this time. Have you been in contact with the student health services？ M: No, I haven't had time! W: Funny, isn't it？ Just when students need help most, we can't afford the time to get it! M: Well, perhaps I should find out more about this stress-management course. Things have got to get better! W: I suggest you call the health services tomorrow. They open at nine a. m. M: Thanks, ally. I'll let you know how it goes. W: Best of luck! And have a good night's sleep! M: That's easier said than done! (20) A．Anxiety. B．Truth. C．Sympathy. D．Time.

听力原文： Hello, my name is Tom Kim and I am a manager of Sales at the brand-new automobile dealership in Jackson. We are the first dealership in this area and our customer service is unsurpassed by any other luxury brand. To celebrate the opening of the initial automobile dealership, we are offering discounts on all models as well as competitive financing opportunities for one month. Also, every new model comes with a class-leading warranty of 80,000 kilometers over 4 years with 3 years of paid scheduled-maintenance. So please visit us and see the new model line up and experience the thrill of our brand-new premium models. What is being advertised？ A．A car dealership B．A repair shop C．A rental car agency D．A financial service

W: Yes... Oh, but do we have to？ M: Well, I think it's interesting. And I think our listeners will find it interesting, too. I mean, you didn't become a big star overnight. You struggled for many years. W: You can say that again. M: Tell us a little about it. W: Oh, yes. I think I must have worked twenty or thirty different jobs. M: Really？ W: Sure! I couldn't find work as an actress for many years, so I had to do something. You have to eat, right？ M: What kind of jobs did you have？ W: A little bit of everything: I worked as a waitress, in a department store, painting houses... I think I got fired from most of those stores. M: Oh, yeah？ Come on, tell us a few stories. W: This is so embarrassing... Well, I remember I worked for a big department store in the hats department. It was so boring. We never had any customers during the day, and that's when I worked. When I got sleepy, I used to lie down under the hat racks and take an occasional nap. M: What happened？ W: Well, one day I got caught by my boss. And I got fired on the spot. Then there was the time I decided to paint house. It turned out that I was allergic to the paint. And my body was so sore after working the first day that I could hardly get out of the bed the next day. I couldn't take the physical work. I got fired again. M: Any other war stories？ W: Well... you are not going to believe this, but I actually drove a taxi for a few days. I got hired as a cab driver. M: No! You？ W: Yes. I was desperate and thought I could make good tips. I needed the money at the time. Unfortunately, it didn't lust. M: Fired？ W: Yes. How did you guess？ On my third day, I hit a pole. No one was hurt in the accident —my passenger was fine — but it scared me to death. That was the end of my career as a driver. M: Well, Stella, thank you for sharing those details with us. It's a good thing you made it as an actress! After the commercial break, we'll talk more with Stella about her new movie that's being released in September. (20) A．When she was working in a department store. B．When she was working for a painting house. C．When she was working in a taxi company. D．When she was working as an actress in Hollywood.

W: Oh, there's only one textbook. M: Yeah, surely there's only one textbook, but one with 880 pages. What does the man complain about？ A．Too much reading. B．Only one textbook. C．A very heavy textbook. D．a mean professor.

M: Yes, I'm planning on it. W: I wonder if I could enroll in it. I know it's a graduate course and I'm only a junior, but... M: Aren't you a bit young？ I've allowed qualified seniors to take the course and they usually have a hard timekeeping up. W: I know, but the geology of the American West is my favorite interest and I've done a lot of reading in the field. Last semester I took Prof. Burman's course and I didn't find it challenging enough. M: I see. You certainly aren't one of those students who are out for easy grades. W: I should say not. I really want to learn something. M: Well, I'll speak to Prof. Burman. If he thinks you're ready, I'll let you enroll. W: Oh, thanks. Professor Donner, that's really very nice of you. Why did the woman talk to the professor？ A．She wants to apply to graduate schools. B．She wants him to recommend books. C．She Wants to take an advanced course. D．She wants him to give her a good grade.

W: Yes, you can. How many stamps would you like？ A: I'd like ten sixty-cent stamps and five airmail stamps, please. B: Here you arc. Ten sixty-cent stamps and five airmail stamps. A: I'd like to mail this package to Australia, how much will it be, please？ B: Airmail or surface mall？ A: Airmail, please. How long does it take？ B: It's a light package airmail would cost US ＄22 since it's going to Australia I would guess it will take about six or seven days to arrive. A: And the surface mall？ B: Sea mall would be cheaper, but it wouldn't arrive until about 5 weeks later. The rate for that is US $4.5. What's in the package？ I need to know that in order to complete this form. A: A pair of jade earrings, a gold necklace and some fashion dress for my sister who's going to get married. I packed them well, so I'm sure they won't break, but I want to insure them just in case. By the way, how much would an emergent letter to Japan be？ B: Let me check for you. A special delivery to Japan would be US ＄49. They can guarantee delivery tomorrow, is there anything else？ A: I'd like to have thirty dollars worth of stamps. I'd miller you pick out some nice commemoratives. (23) A．Because she is going to study abroad. B．Because she is going to get married. C．Because she asked him for it. D．Because Christmas is coming.

M: Oh, don't worry. I was a bit late, too. Why was the woman late？ A．She forgot the time. B．She forgot the place. C．She slipped on the ground and hurt herself. D．She was talking with the man's secretary and forgot the time.

W: Hmm... I am already using Sprint for 60 cents per minute to Japan. M: We can give you a better deal with the new plan and that one is 50 cents per minute anywhere in Asia. W: That sounds appealing. Let me think about it for a moment. What is the purpose of the talk？ A．The promotion of a telephone service. B．Making a sales plan for new products. C．A flight reservation. D．Complaining about a faulty product.

W: Some hope, he is a hard nut to crack. Q: What does the woman mean？ (15) A．She will help the man to make an appointment to meet the professor. B．The professor will probably change his mind. C．She hopes the professor will change his mind. D．The man can not convince the professor.

W: It's pretty reasonable. It never took me more than five hours a week to do all the grading and another thirty to fourty minutes to record the grades on the computer. M: That sounds manageable. I think you can do the work when it fits into your own schedule, too, can't you？ W: Oh, yeah, you can do the grading in your room or in the library. You just need to get each set back for the next class, but that means you always have at least two days and sometimes four. M: It sounds great. W: Good luck with your interview. Why was the woman able to give the man so much information about the job？ A．She is Professor Jamison's daughter. B．She works part-time as Profess or Jamison's secretary. C．She used to do the job herself.

B: Hello, Brian. Fine, thanks. A: Now, Johnny, your team, Manchester United, is playing in the League Cup Final on Saturday. You hope to win the League Cup for the fourth time next Saturday. But Leeds City are a hard team to beat. What do you think of your chances？ B: Well, Brian, I' m sure we ‘ll win. Leeds is a very strong team, but we' ve never been better than we are today. A: So you're quite sure Manchester will win the Cup for the fourth time？ B: I certainly am, Brian. A: Well, I wish you the best of luck for Saturday. B: Thanks very much, Brian. A: And, by the way, happy birthday! How old are you now？ B: I' m 31 today. A: Good. How are you going to celebrate？ B: Well, I'm going to take my wife and two little girls out for dinner tonight. A: Good. And finally, tell us about the future, Johnny. What will you be doing in five years’time？ B: Well, Brian, I hope I’ll still be playing football in five years’time. But perhaps in ten years’time, when I have to retire from playing, I don’t want to leave football. I' d really like to train young footballers. I don’t know for sure, but I always want to work in football. A: Good. Well, it’s been nice talking to you, Johnny. I’ll be watching the match on Saturday. Thanks for coming to talk to us. B: Thanks, Brian. Thank you for having me. How many times has Johnny’s team won the League Cup？ A．Once. B．Twice. C．Three times. D．Four times.

M: Not many I know. But I am not sure yet which one to choose. W: You seem to have doubts about the State University. But its biology department has good facilities all the biology majors want. M: Yeah. They aim have internship for seniors. But a friend told me that for the first two years some lectures had a hundred and fifty students. You probably wouldn't get to know any of your teachers. W: Well, you might actually because those classes also have small discussion sections twice a week which have no more than twenty students. M: I know. But I've heard they were usually taught by graduate students. At White Stone College all classes are taught by professors. W: What about studying？ Do you prefer a small town like White Stone or a bigger place like the state capital？ M: That doesn't matter to me. What I do care about is getting individual attention from the faculty and making friends. W: Look, I've known you for four years now, and you seem to be a pretty out-going person. I don't think yon'Il have any trouble making friends at State University. It sounds to me like you are leaning toward White Stone though. M: I am. The only problem is that the white Stone's tuition fee is really high and I'm not sure I can afford it. W: You could still apply for a student loan or sign up for a work-study program. M: yeah, I think I'll look into that. Why did the man go to see the woman？ A．To apply for a student loan. B．To discuss a decision he has to make. C．To ask for a letter of recommendation. D．To find out which colleges accepted him.

W: Well, the business trip was successful but the train arrived four hours late and I didn't go to bed until four o'clock. Q: Which of the following statements is not true？ (3) A．His train was delayed. B．The man's business trip was successful. C．His journey back form. Scotland took him four hours. D．He had little sleep last night.

W：It’s pretty reasonable．It never took me more than five hours a week to do all the grading and another thirty to fourty minutes to record the grades on the computer． M：That sounds manageable．I think you can do the work when it fits into your own schedule, too,can't you？ W:Oh, yeah, you can do the grading in your room or in the library. You just need to get each set back for the next class, but that means you always have at least two days and sometimes four. M: It sounds great. W:Good luck with your interview. Why was the woman able to give the man so much information about the job？ A．She is Professor Jamison's daughter. B．She works part-time as Profess or Jamison's secretary. C．She used to do the job herself.

W: Right. They tend to major in practical fields that will assure them of good jobs later. What do foreign students consider important in choosing major？ A．How soon they will graduate. B．How much their education costs. C．What kind of job they can get later. D．Which country they Will work in.

M: Well, there are three rooms and a bath. Why is the woman calling？ A．She needs more information about the apartment. B．She wants the man to give her some good advice. C．She wants to buy an apartment with three rooms. D．She wants to live in the apartment.

W: Dr. Walker just sent them to the lab this morning, so the earliest they could be back is tomorrow. Q: What does the woman mean？ (19) A．The results might be ready tomorrow. B．The man needs another blood test tomorrow. C．The blood is being tested now in the lab. D．The doctor will be back tomorrow.

听力原文： Hello, I was once a hostess. Now I am on my first bus trip and I’m quite surprised at the services offered during the trip. Included are meals on the way. Rest rooms and public-address announcements. Just now. I introduced myself to the hostess on the bus, and we told each other about experience on air and ground travel. At lunch time, she gave out menus offering a choice of sandwiches. As she started filling orders, she found that there weren’t enough egg-salad sandwiches. She quickly went to whisper to the driver, The bus soon stopped. The stopped. The hostess ran to another bus that was all the time following ours and she soon returned with a box of egg-salad sandwiches. As she passed my seat, she asked.” Could you do that on a plane？” According to this passage, what kind of vehicle did the speaker always ride in the past？ A．By bus. B．By air. C．By train.

M: Thank you. As you can see, little by little, Americans are turning to solar power, tapping the strength of the sun for energy. W: Yeah, that's true. Sunlight has already been used for heating or cooling homes and office buildings in the sunny south. M: Experts say all signs point to the birth of the solar energy industry. Right now, an increasing number of companies are selling solar collector panels to heat and cool homes or to heat water. The glass and metal panels each cost from ＄100 to more than ＄500, and the three or four-bedroom home usually requires a dozen or more. They look like sandwiches. They are usually placed in rooftops. Nobody knows how many have been sold, and in addition, many people have built their own units. It has been estimated that solar power equipment will be a $1.3 billion industry by 1995, and more than a million homes will use sunlight for heat, air conditioning or to generate electricity, both in the cities and in countryside. W: Wow! That is really big business. What do we learn about the use of solar energy in the U. S. ？ A．It is very well established. B．It is relatively new. C．It is found in one million homes. D．It is being rapidly expanded.

听力原文： (A =Alice T=Tony) A Sinwell & Co. Good morning. T Hello, Alice？ A Oh, hello Tony. T I’m glad I caught you. Listen, I’m at the airport, and I’ve just realized I’ve left my diary in the office. You can’t see it anywhere, can you？ A Hang on. Here it is. T Oh, great. Now can you have a look at tomorrow？ I’ve got an appointment at nine thirty at the airport. But what’s the name of the woman I’m seeing？ A It’s Ms. Chen. Chen Hong. T That’s it. It had gone right out of my head. Is that C-H-E-N H-O-N-G？ A That’s right. T And what’s her position in the company, exactly？ A She’s their new Research Director. T That’s it. Right. Then in the afternoon, I’m meeting Mr. Johnson at 2.30. but I can’t remember whether we agreed to meet at his company or the hotel. A Well, there’s nothing here about the hotel. T Right, then it must be at his company. Sorry, Alice, I’ll have to go. My plane’s boarding. A Ok, Tony. Oh, before you go. Don’t forget on Wednesday you’ll need to confirm your flight to Shanghai. T Thanks. I’ll make a note of it. I’ll call you first thing in the morning. A Bye. &8226;Look at the form. below. &8226;You will hear a man checking details of his appointments AMERICAN BUSINESS TRIP: Mon 4/5-Wed 6/5 Appointments 9.30 Meeting at (9) ______ with Ms. Chen Hong. She's their new (10) ______ . 14.30 Meet Mr. Johnson at (11) ______ to discuss new products. Don't forget Call office tomorrow. (12)______ to Shanghai on Wednesday.

A．He’s going through an operation． B．He’s getting sick． C．He’s had an accident． D．He looks good today．

听力原文：M: Good morning. Customer Banking Services. Can I help you？ F: Hello, can I speak to Mr Wright, please？ M: I am sorry he is in a meeting right now. I am his assistant, Tony. Is there anything I can do for you？ F: Oh, yes, maybe you can be of help. This is Ms Spencer. You see, I have found a teaching post in Korea, and I am going to stay there for at least 5 or 6 years, so I'd like to cancel my current account at your bank. M: OK, Ms Spencer. But I'll need some details. Your initials, please. F: D.Y. M: Is that B for baby？ F: No, D for difficult. M: Right. And what is your current account number？ F: It's 1807 5497 M: Would you give your date of birth？ I need to go through security procedures. F: 17 December, 1956. M: And your password, please. F: Well, I haven't used this account for sometime. I am not quite sure. It's maybe 5415 or 4515. Would you try both？ M: Yes, it's the fast one. Uh, you still have $100 in your account. Do you want to pick it up here personally or do you want it sent to you by mail？ F: By mail, please. I am extremely busy these days. M: Fine, Ms Spencer, your current account is cancelled. F: Thanks a lot, Tony. M: You are welcome. Bye-bye. &8226;There are thirty questions on this question paper. &8226;Instructions are given on the tape. &8226;You can write on this Question Paper. &8226;At the end of the test, you will be given 10 minutes to copy your answers onto the Answer Sheet. &8226;You must write all your answers in pencil. PART ONE &8226;You will hear three telephone conversations or messages. &8226;Write one or two words or a number in the numbered spaces on the notes or forms below. &8226;You will hear each recording twice. Conversation One &8226;Look at the form. below. &8226;You will hear a woman calling about banking service. Customer Banking Service From: (1) ___________________ Initials: D.Y. Bank service required: (2) ___________________ Reason: shall stay in (3) ___________________ for 5 or 6 years Date of birth: 17 Dec., 1956 Account number: 18075497 Password: 5415 Send (4) ___________________ of money by mail

W: Oh, Tom. It's my landlady again. M: You're always in trouble. What is it this time？ W: You see, she left a note for me. Just read it. M: Well, did you leave the front door open？ W: I honestly don't remember. I got back late from a party. Anyway, what does it matter？ It's all complaints in that house: first noise, then bathroom. M: Well, in that case, why don't you look around for another place？ W: I've already started. I looked in the paper this morning, plenty of advertisements as usual, but must of the places are too far from school. M: Look, why don't you come and share with us？ W: But surely there are four of you in the flat already, aren't there？ M: Yes, but, you know, Jane is leaving at the end of the month. She's got a job down south. There will be a spare room. It's rather small, but you can sleep there for the moment till you find a nice one. W: That's a good idea. How many rooms do you have？ M: We have four bedrooms and a big living room. W: What are the arrangements？ M: Oh, we share all expenses, of course, rent, light, and heating. W: What about ford？ M: Oh, we each buy our own. It works out fine that way. And you can do any thing you like in your own room, but there is one thing... W: what's that？ M: Don't leave the front door open. Strange people may wander in. W: All right. I promise that won't happen again. By the way, when is Jane leaving？ M: Let me see... yes, this time next week. W: Today is the 22nd, Tuesday, so she's leaving on the 29th. Well, I will move in one day after she leaves. M: Yes, no problem. We will get ready by then. W: Thanks a lot. M: You're welcome. (27) A．Her difficulties at her house. B．Finding a place to live. C．The parties she went to. D．Her friend's house.