They're satisfied with the replies they've received from the public ______ far.

A . warehouse management B . Inventory control C . stock management D . storage management

A . Tivoli Storage Manager （TSM） B . SAN Volume Controller （SVC） C . TotalStorage Productivity Center （TPC） D . Tivoli Provisioning Manager

A . Tivoli Storage Manager (TSM)  B . IBM SAN Volume Controller (SVC) C . IBM TotalStorage Productivity Center (TPC) D . Tivoli Provisioning Manager (TPM)

A . PMO B . CIO C . CCB D . PM

A．Nobody has complained like that before. B．I sincerely apologize for that. C．I wonder why you are satisfied with it. D．It's not our fault as there are too many customers.

A．The man should have offered his assistance earlier. B．She doesn't need the man's help. C．She didn't realize the boxes were empty. D．She wants the man to move the boxes.

A、 so bad B、 much better C、 any worse D、 the best

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The strikes are serious protests about serious issues, but I'm struck, as so often on these occasions, by something much more mundane. People are once again talking to people; strangers are going out of their way to befriend strangers, allies for a week or two in their shared frustration. Parisian motorists, even, normally the most competitive of individualists, have been seen leaving notes in their parked cars saying where they are going and when they expect to leave in case anymore wants a lift. Remove the technology of modem life, it seems, and we often start to be nice to one another again. Technology can isolate us, for all its benefits. It started, I guess, with the chimney. Before there were chimneys, we all had to huddle together in one room Just to keep warm, master and maid, cowman and son of the house. Then some unknown genius came up with the idea of the chimney, and the social stratification of society increased dramatically as all withdrew into their own quarters. Central heating, which is, more truthfully, decentralized heating, made it worse, and now we have our walkmans, our microwaves, or, if we' re really trendy, the Internet and e-mail. You can get by, these days, without actually speaking to anyone at all. Just the odd grunt to show that you' re alive ! I liked the survey which asked teenagers how they laid a table for a meal. Did they put the knife on the fight and the fork on the left, or did they put them both together？ And 40 percent said one and 20 percent the other, but 40 percent didn't know! They had never sat down at a table together but had always, as they say, been grazers, helping themselves from the fridge and carrying the food off to their own comer to munch on their own. If progress means that we don' t need to talk to each other anymore, then I'm getting worried. You can' t begin to love and befriend your neighbors if you never talk to them, and vice versa, they can't love you. It becomes a recipe for a world of solitaries. But most of us weren't destined to be hermits. People need people to be truly people, as the Parisians, in spite of all their frustrations, are discovering again this week. "Try walking instead" was my motto for this morning, but perhaps the motto for us all this festive month might be "Turn it off, whatever it is, and try talking instead!" According to the author, the advent of modem technology may NOT______. A．isolate us from the test of the society. B．enable us to enjoy a much more convenient life. C．leave people alone so that they may become truly people. D．help people become grazers who are used to helping themselves from the fridge and carrying the food off to their own comer to munch on their own.

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In the field of marketing, consumer goods are classed according to the way in which they are purchased. The two main categories are convenience goods and shopping goods. Two lesser types are specialty goods and unsought goods. It must be emphasized that all of these types are based on the way shoppers think about products, not on the nature of the products themselves. What is regarded as a convenience item in France(wine, for example) may be a specialty goods in the United States. People do not spend a great deal of time shopping for such convenience items as groceries, newspapers, toothpaste, razor blades, aspirin, and candy. The buying of convenience goods may be done routinely, as some families buy groceries once a week. Such regularly purchased items are called staples. Sometimes convenience products are bought on impulse: someone has a sudden desire for an ice cream on a hot day. Or they may be purchased as emergency items. Shopping goods are items for which customers search. They compare prices, quality, and styles, and may visit a number of stores be fore making a decision. Buying an automobile is often done this way. Shopping goods fall into two classes: those that are perceived as basically the same and those that are regarded as different. Items that are looked upon as basically the same, include such things as home appliances, television sets, and automobiles. Having decided on the model desired, the customer, is primarily interested in getting the item at the most favorable price. Items regarded as inherently different include clothing, furniture, and dishes. Quality, style, and fashion will either take precedence over price, or they will not matter at all. Specialty goods have characteristics that impel customers to make special efforts to find them. Price may be no consideration at all. Specialty goods can include almost any kind of product. Normally, specialty goods have a brand name or other distinguishing characteristics. Unsought goods are items a consumer does not necessarily want or need or may not even know about. Promotion or advertising brings such goods to the consumer's attention. The product could be something new on the market as the Sony Walkman once was or it may be a fairly standard service, such as life insurance, for which most people will usually not bother shopping. A word processor can be looked on as satisfying a need rather than a want if ______. A．it is used at home to do paper work B．it is used by a writer to type a novel C．it becomes the only means to an end D．a writer does not want to use it

A．He has a big office B．He is well-paiD C．His boss is open-minD D．His colleagues are helpful. E．His job provides good opportunities for promotion. F．There is not much pressure at his work. 此题为多项选择题。