A customer asks the pSeries technical specialist to recommend which remote access （SSH or Telnet） method to use. What question should the customer be asked to best determine the proper recommendation？（）
Company.com has an EMC disk array and would like to connect it to a Virtual I/O Server on a pSeries p5-520. How can the EMC device drivers be installed？（）
Due to slow response times， a customer purchased additional memory. After the memory was installed，response time was not improved. They complained to the pSeries technical specialist. Which of the following questions should be asked of this customer？（）
A customer is evaluating an IBM commercial solution against a 16-way rx8620 Integrity （Itanium）. The pSeries technical specialist should lead with which of the following IBM systems？（）
A customer wants to receive automatic notification of critical software problems and fixes for their RS/6000 or eServer pSeries system. Which is the most appropriate services offering to recommend to them？（）
A customer currently has five partitioned POWER4 systems and is adding new systems. When the pSeries technical specialist introduces the first p5 system with CoD into this environment， how should the HMC be handled？（）
A customer has been receiving warning alerts on their storage units. All data is protected nightlyby a backup and has been tested without any issues. What should the customer do prior tocontacting IBM Support？（）
A customer wants to install a pSeries system into an OEM rack. What critical information is provided in the Site and Hardware Planning Information manual？（）
A customer wants to take advantage of IBM’s Micro-Partitioning capabilities for their new AIX applications. The pSeries technical specialist should recommend purchasing which of the following？（）
A customer needs a very small AIX system to run their new application and is considering a 1-way p615. What key information should the pSeries technical specialist provide to the customer？（）
A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them. Which of the following statements would best establish UNIX credibility with a knowledgeable customer？（）
The customer has recently installed a pSeries p5-570 with EMC attached disk storage. After installation， the customer complained that the disk access appeared to be too slow. How should the pSeries technical specialist best assist the customer？（）
In addition to better overall price performance， which other factor most significantly contributes to a lower three-year TCO advantage for a pSeries customer than for a SUN customer？（）
A customer recently purchased a new x3550 M3 server and one of the hard drives has failed. The customer has a standard warranty. They called you asking for a replacement. Which action should the customer take？（）
An HP customer would like to discuss IBM system advantages. Their current system platform is a partitioned HP rp8400. Which of the following pSeries systems and advantages should be discussed？（）
A customer has a requirement for a single AIX LPAR to be highly available. The customer only has enough funding to purchase a single system. Which would be the most critical option to mitigate AIX availability?（）
A customer has requested the most cost-effective p5 solution allowing for growth. Which of the following should the pSeries technical specialist consider doing when configuring each p5 system using eConfig？（）
A customer requires management capabilities for installed pSeries systems via a Microsoft Windows system. Which of the following should be considered？（）
A customer has a requirement for a single AIX LPAR to be highly available. The customer only has enough funding to purchase a single system. Which would be the most critical option to mitigate AIX availability？（）
A customer plans to order several new pSeries systems and is concerned that the additional heat load may overwhelm the current air-handling system. How might the pSeries technical specialist aid the customer in addressing their concern？（）
Our company has a _ way of dealing with difficult customers.
