听力原文：F: Have you started researching your paper on computer programming languages of the future？

W: I know that, but I needed it immediately. I had an important meeting to attend. Q: What are the two speakers discussing？ (19) A．They are discussing how to celebrate the coming Christmas holidays. B．They are discussing whether the woman should buy the new dress. C．They are discussing when the woman will attend the meeting. D．They are discussing what to do after the Christmas holidays.

Man: Well, I was thirty and settled at work, but then I came across a report predicting annual internet growth at 2,300%. The figure was like an alarm clock ringing in my head. I started to think about the regrets I might have at eighty. I realised I probably wouldn't even remember the things that seemed important in my thirties (like getting my end-of-year pay bonus. But I'd definitely tell myself I'd been a fool to ignore the internet. Woman: How did you go about choosing a product？ Man: Well, I drew up a list of twenty products, from clothes to gardening tools, and from that I got a shortlist of five, and then I assessed them. I thought about market growth in different countries and I also did some research into suppliers. But there were other important factors as well. I wanted a product that didn't retail for too high a figure. I thought that since many people would be buying from the internet for the first time, they might be afraid to take a risk with large amounts of money. Woman: And what made you decide on books？ Man: Well, basically, I found out that books had an eighty-two billion dollar market world-wide. There's also a high demand for CDs - a product I nearly went for - but with books there's a much wider choice. There're 3 million items in the book category, but only 300,000 in CDs. This choice meant the capabilities of the computer - in organisation and selection - could be put to good use. Woman: Bookstore has certainly been very successful. Why do you think that is？ Man: Well, it's not been easy. For the first five years, it was a struggle raising funds and developing the right software. The ideas weren't the difficult bit. If you and I sat down here for an hour, we'd come up with a hundred good ideas. The hard bit is making those ideas work. There are several key elements, which for me were research, recruiting the right staff, and prioritising. Woman: And you're satisfied with your customer growth？ Man: Well, it was a bit slow at first but then it picked up and from May '97 we started to see our greatest growth. We went from a hundred and twenty million dollars annual sales revenue to two hundred and thirty million dollars by the end of that year, and from 340,000 customers to 15 million. 58% of them were repeat customers. By '98, sales had reached almost three hundred and ten million dollars. Woman: And is Bookstore's success reflected in its profits？ Man: Well, at the moment we're focusing on introducing ourselves to customers and we spend a lot on advertising. Anything else would be a poor management decision. But, of course, it's reflected in our final figures. It's not unusual for a four-year-old company like ours to be in an investment cycle. What is more unusual is for a young company like Bookstore to be sold on the stock market, which happened in July '97. Woman: Bookstore is well-known for its high- quality customer service. What is the secret of your success in this area？ Man: Well, firstly our books are delivered fast and any complaints are dealt with by email and what's important is that the email is always answered in a friendly way, with the emphasis on 'the customer is always fight'. In fact, customers sometimes feel guilty about complaining because Bookstore staff are so helpful! Regular customers are recognised when they go to our website, and we suggest titles to them, based on their previous purchases. Woman: Do you think Bookstore offers a better service than its competitors？ Man: Well, yes. We'd been in the market for about two years before most of our competitors started so we had a head start and although some have caught up now, we're still cheaper. Our book price includes tax and delivery. Most of our competitors' prices don't. But what's more important is that B A．he was earning yep/little in his job. B．he had reached the age for a career change. C．he had to respond to a business opportunity.

M: Not really. I am not planning to go anywhere this year. What I'd like to do is to find a decent job. Q: What does Brad mean？ (19) A．He doesn't have any idea about what he wants to do. B．He'd like to work this summer. C．He wonders whether the woman has a job. D．He can't decide where to go on vacation.

M: No, I have been around. It's just that I've got this pain in my elbow that's keeping me from playing tennis. And you know how much I love tennis! W: I know. I used to see you practice every night. So what have you been doing to treat your elbow？ M: You name it pain-killers, heating pads, ice. But nothing seems to work. W: Have you tried acupuncture？ M: Well, I've heard about it--they stick needles in all parts of your body, but I'm not too sure. W: I don't blame you for being hesitant. I had a similar problem with my shoulder a while back. But I read an article about acupuncture for relieving pain, so I figured, why not？ I'll try it. M: And it worked？ W: It worked for me. The article was about an acupuncturist in California who's been successful in helping 90 percent of the people he's treated for the pain they get in their hands when they type too much. M: That sounds promising. Now, isn't acupuncture a Chinese tradition？ W: That's right. The Chinese have been using acupuncture to treat pain for thousands of years. But it's really starting to catch on over here now. There are more than 9,000 licensed acupuncturists in the United States. M: Wow! Is there an acupuncturist near campus？ W: There sure is. Are you busy now？ I could walk you over there and you could make an appointment. M: That'd be great. I want to get this problem taken care of as soon as possible so I can start playing tennis again. (23) A．Places to play tennis. B．A way to relieve pain. C．Common sports injuries. D．A topic for a research paper.

W: I know that, but I needed it immediately. I had a wedding reception to attend. When did the woman buy the dress？ A．Shortly after the New Year’s Day. B．In the spring. C．During the New Year's holidays. D．During a sale.

W: Actually a little peace and quiet would be nice. At least until I finish this chapter. Q: What does the woman imply？ (14) A．She'll go to the game later. B．Noise disturbs her when she's reading. C．She prefers to use headphones. D．The man should turn off the radio.

W: Well, first of all, I know that your firm has a very good reputation. Then I've heard you offer good opportunities for promotion for the right person. Q: What do we know from the conversation？ (17) A．The woman is being interviewed by a reporter. B．The woman is asking for a promotion. C．The woman is applying for a job. D．The woman is being given an examination.

M: No. Does it look like I've stopped eating？ I've been spending a lot of time in the library. W: Working on a paper？ M: I wish I was working on a paper! I'm working on three different papers: anthropology, English literature, and history. W: Wow, that is a lot of work. M: Yeah, and what's frustrating is that I'm studying the nineteenth century British Empire in all three classes, but I can't just write a single paper for all three. W: Why not？ M: The professors won't let me even if I make it three times as long as the suggested length. W: That's too bad. Could you write your papers on three aspects of one topic？ M: Hmm. What do you mean？ Do you have something in mind？ W: Well, let's see. Hmm... Maybe you could do something with Romanticism, like, ohh.., write your anthropology paper on the cultural basis of Romanticism, and, uh, your history paper on the influence of the Romantic poets on British foreign policy, and, OK, and your English paper on an analysis of some Romantic poems. M: Hey, that's not a bad idea! I've already started the research for one of the papers, so I can use that. What can I do to repay you？ W: You want to write up my chemistry paper for me？ M: I'd love to, but I've never taken chemistry, so I'm not sure you'd like the results. W: Oh well, no thanks necessary then. I'll do it myself. Have a good weekend, and try to get out of the library and get some sleep. You have big circles under your eyes. M: OK, I'll try. See you later. (23) A．Writing papers for his classes. B．Preparing for the coming exam in the library. C．Doing extra work in the chemistry lab. D．Working overtime at a library.

M: Well, there's nothing like water when the weather's hot. Q: Which drink does the man prefer？ (18) A．Coffee. B．Tea. C．Water. D．Coca-Cola.

M Yes, I'm just waiting on some posters. I should get them after lunch so I can do a run-through of the presentation tonight. Have you seen the cover of the novel？ It's fantastic. W I know, it's the best one of the series. Where are you guys going to start promoting it first？ M We're going to start in New York then visit the major cities along the East Coast. There's so much anticipation, we're scheduling stops in Europe and Asia too. What will the man promote？ A．A play B．A novel C．A rock singer D．An art exhibit

What do we know from the talk？ A．The man is looking for a smaller shirt. B．It's time for the shop to close. C．Bigger shirts may arrive the next day.

(A) Sure, I'd love to. (B) Either way is fine with me. (C) I'll have something to eat. (9) A． B． C．

W: I see. So a machine can be more capable than a man. What do we learn from the conversation？ A．The woman will work together with a machine. B．The machine has been replaced by a man. C．The woman lost her job. D．The woman was happy to work with a capable computer.

M: What is that？ W: It's a flee card which allows our customers to receive special discounts. You simply need to fill out our membership application form. M: No, thank you. I'm a little pressed for time. W: How will you be paying for that？ Will that be cash or credit？ M: I think I'll pay with my card. W: OK. Is that a credit card or a debit card？ M: I'm sorry. I don't understand your question. What is the difference？ W: A credit card bills you once a month; a debit card deducts the money directly from your bank account. M: Well, this is an ATM card issued by my bank. It's connected to my bank account. Can I use that？ W: Sure, that's a kind of debit card. Please press the button marked "DBT" and swipe your card through the machine. M: OK. And now what do I do？ W: Please enter your pin number, the identification number which verifies your identity. M: OK. And now？ W: Paper or plastic？ M: I'm sorry？ What did you say？ W: I'm going to pack your groceries. What kind of bags would you like, paper or plastic？ M: Plastic, please. Wow, you really have to make a lot of decisions in an American grocery store. (20) A．Apply immediately with any credit card. B．Fill out the membership application form. C．Pay a membership fee. D．Buy certain items in the store.

W: Well, the business trip was successful but the train arrived four hours late and I didn't go to bed until four o'clock. Q: Which of the following statements is not true？ (3) A．His train was delayed. B．The man's business trip was successful. C．His journey back form. Scotland took him four hours. D．He had little sleep last night.

M: Yes．when you've been staying in an rural areas for a change. Everything is relaxed and easy．The scenery is beautiful． Q: Why does the man enjoy the country？ (17) A．Because of its friendly folks. B．Because of its clean air. C．Because of its quietness. D．Because of the sense of freshness.

听力原文：Woman: I haven’t seen you for ages! Where have you been Man: Actually, I have been doing research recent A．He is doing research． B．He works long hours in the laB C．He is making progress． D．He was unhappy until recently．

(6) A．The check is out of date. B．The check is post-dated. C．The check is in too large amount. D．The check is a crossed one.

W: Yes, well, um, we've done a survey on local entertainment. Basically, we tried to find out how students feel about the entertainment in the town and how much they use it. So we've called our project "Out and About"... M: Yes, that's a good title! W: We wanted to find out how well students use the entertainment facilities in town... whether they get to see the latest plays, films... that kind of thing. Actually there were a lot of areas to choose from but in the end we limited ourselves to looking at two general categories: cinema and theatre. M: Right. W: OK. Well, first of all the cinema. In the town, there are three main places where you can see films. There's the new multi-screen cinema complex, the old park cinema, and a late-night odeon. In terms of audience size, the multi-screen complex accounts for 75% of all cinema seats, the park cinema accounts for 20% of seats and the late-night odeon has just 5% of seats. M: Yes, as is shown in your chart. W: As you probably know, the complex and the park show all the latest films, while the late-night cinema tends to show cult films. So, when we interviewed the students, we thought the complex would be the most popular choice of cinema... but surprisingly it was the late-night odeon. Most students said that if they wanted to see a film, they waited for it to show at the park because the complex is more expensive and further out of town so you have to pay more to get there as well. M: Yes, and that adds to the cost, of course, and distracts from the popularity, evidently. W: Well, next, we looked at theatres. There's the Stage Theatre in town, which is very old and architecturally quite beautiful. And there's also the large, modem theatre, the Ashtop, that has recently been built. But the thing about the theatres is that there's a whole variety of seat prices. Also, the types of performance vary... so students tend to buy seats at both and like using both for different reasons and if they want cheap seats at the Ashtop, they can just sit further from the front. M: And anything else？ W: Yes. What we did find that was very interesting is that there are periods during the year when students seem to go to the theatre and periods when they go to the cinema and we really think that's to do with the budget. There's a peak around November and December when they go to the theatre more and then a period in April and May when neither is particularly popular and then theatre viewing seems to tail off virtually while the cinema becomes quite popular in June and July. M: Mmm. I think you're probably right about your conclusions... (23) A．The entertainment on campus. B．The entertainment facilities students use in town. C．The kinds of films and plays students enjoy. D．The cinemas and theatres students like to go to.

M: Sorry for my being late. The traffic was extremely heavy this morning. The Fifth Avenue was totally a mess! Q: How did the woman feel when she saw the man？ (13) A．Excited B．Embarrassed. C．Worried. D．Relieved.

What does the speaker imply？ A．There is still something valuable in the deserted room. B．Someone else has discovered something valuable before. C．There was nothing valuable in the deserted room before. D．You should come to the deserted room looking hard.

W: I was going to but I didn't have any change for a pay phone. Q: What can we learn from the conversation？ (18) A．The woman came late because she had no money for the taxi fee. B．The woman failed to come on time bemuse of a traffic jam. C．The woman failed to come on time because she had no money to replace the flat tire. D．The woman failed to notify the man because she had no change for a telephone call.

W: No. I spend most of my lunch hour at the library, but it's so quiet that I fall asleep. Q: Why does the woman come back late from lunch now？ (6) A．She goes home for lunch. B．She spends her time shopping. C．She gets interested in what she is reading. D．She doesn't wake up in time.

C．