-
My aunt has brought me a computer.
-
听力原文:Woman: My guest today is Ricky Bland, whose critical report on how service companies approach training has just been published. Hello, Ricky.
Man: Hello. Yes I looked at the provision of training by employers in this country, and found that most have a 'winner-takes-all' approach to training. Despite low- levels of basic skills, companies spend most of their training budgets on their most qualified employees, particularly managers. This simply doesn't result in the quality we need.
Woman: But does this really matter?
Man: Yes, because even though there have been enormous efforts to make training available to everyone, the under-development of the workforce in this country is a major factor in our poor productivity. It's also true that the time people spend being trained is below the average of the world's industrialised economies.
Woman: Training is particularly bad in the fast- food industry, isn't it?
Man: Well, the industry certainly has the image of offering low-paid, Iow-prestige jobs with no future prospects. And there are jobs that don't demand a great deal of skill, for instance using the latest technology for cooking. But in fact, that image isn't entirely accurate. Not only are pay and conditions improving, but some fast- food chains are better than many other service sector employers at combining commercial success with the development of its workforce.
Woman: Can you give us an example?
Man: Well, the Burger House chain gives its staff the chance to take courses in all sorts of things, not just those needed for cooking or serving. When the annual training programme is circulated, staff plan with their managers which courses to attend. They encourage people to spend as much time being trained as they think they can benefit from. In the long term, the company gains fmancially, because it creates a source of potential managers.
Woman: But still, working in a fast4ood establishment is much worse than in an expensive restaurant, isn't it?
Man: In both cases, the work can resemble a production line, with the pressure limiting the chances of job satisfaction. But, expensive restaurants depend on the reputation of one or two individuals; the rest have little chance to move from low to high-skilled work. In some fast-food chains, almost half the managers have worked their way up from the kitchens. And while the type of service varies, I've seen good and bad quality in expensive restaurants and fast-food places, and that depends on training.
Woman: Where will the pressure for improved training come from?
Man: In fact, it's internal. Although customers are affected by the end result of training, they also tend to be sensitive to prices. So, in fact, it's mostly people who have already worked their way up to managerial k'vels who want to help others in the same wa)'. Another advantage of course, is that training attracts job applicants, which makes recruitment easier.
Woman: What recommendations did you make in your report?
Man: My main one is that the government should support training by letting companies claim tax relief. Many companies already get this for certain types of training, but the proposal w. ould particularly help unskilled workers aiming at intermediate qualifications. The government should also work with the sector skills council to improve training and working conditions in those industries where it's necessary.
Woman: Do you think the government will act on your proposals?
Man: Well, I want to reintroduce the idea of people getting grants, so that they can choose training for themselves, but there were problems with this a few years ago, so the political will probably isn't there to try it again. I'm confident we'll see a review of all the vocational qualifications, though, which would remove some of the inconsistencies that are there now. And to be honest, my idea for all workers to spend a minimum time on training is unlikely to be introduced just yet.
W
A.the total amount of money spent on training.
B.the way they allocate budgets.
C.the quality of the training provided.
-
听力原文:W: Everyone that joins this trip across the Rockies has to contribute towards the cost of supplies.
M: Are you kidding? I almost went broke over all the equipment I had to buy, and now I can't get funding.
Q: What does the man mean?
(18)
A.His equipment is broken.
B.He can't find his equipment.
C.He feels he is not being treated fairly.
D.He is satisfied with the funding.
-
听力原文:W: Sorry I did not come yesterday, because I had a temperature. Could you tell me the requirement for my term paper?
M: The theme of your paper can be about business management or touring resources in China, and the length of the paper should be no less than fifteen pages.
Q: What is the most probable relationship between the two speakers?
(19)
A.Manager and employee.
B.Salesman and customer.
C.Guide and tourist.
D.Professor and student.
-
听力原文:W: Excuse me, Professor Davidson, but I was hoping to talk to you about my class project for economics.
M: I have a class in a few minutes. Why don't you come to see me during office hours tomorrow?
Q: When will the woman discuss her project with Professor Davidson?
(17)
A.During economics class.
B.Before economics class.
C.In about an hour.
D.The next day.
-
听力原文:W: Why is it that I found some letters addressed to you in my mailbox lately, Paul?
M: Didn't Mike tell you that I'm having the post office forward my mail to your place until I've got a new apartment?
Q: What's happening to Paul's letters?
(13)
A.His letters are being forwarded to his new apartment.
B.His letters are being sent to his old address.
C.He tells Mike to deliver his mail to the woman's house.
D.He has the post office deliver his mall to the woman's house.
-
听力原文:W: I'm going to the bank, then to the jewelry store, and after that, I have to prepare a presentation for my linguistics seminar.
M: I'd say you have a pretty busy afternoon, Ann.
Q: What does the man mean?
(16)
A.Ann can go with him this afternoon.
B.Ann's almost as busy as he is.
C.Ann has a lot to do today.
D.Ann might be finished by noon.
-
听力原文:W: Would you mind sending champagne and strawberries to my room at 1. a. m. , please?
M: I'll try, ma'am, but on Wednesday the kitchen staff leave at midnight.
Q: Where does the conversation probably take place?
(15)
A.In a bar.
B.In a restaurant.
C.In a hotel.
D.In a grocer' s.
-
听力原文:W: My foot still hurts from falling on the ice yesterday.I wonder if I broke something.
M: I'm no doctor,but it's not black and blue or anything.Maybe you just need to rest it for a few days.
Q: What does the man suggest the woman do?
(14)
A.Put ice on her foot.
B.See a doctor at once.
C.Give her foot a good rest.
D.Take the doctor's advice.
-
听力原文:W: David, sorry for my school board meeting last night so late. I've been working on a special project with the school board, and I like your opinion on it.
M: What is it?
W: I've been trying to find a way to encourage reading.
M: Tell me about it. I work with families everyday, Eva. I see how people spend their leisure time --young and old.
W: Mostly watching TV. Well, that would be OK, if people took the time to read.
M: I couldn't agree with you more.
W: The question is, how do we get them to read more?
M: I think you are going to give me the answer to that question. You have that look in your eye.
W: I do have the answer, or at least I think I do. The plan is a simple one. Involve the entire family in a reading project. But first in the schoolrooms. By arranging with the public schools to schedule one hour a week--to start with. During that time, parents are invited to attended to read along with the children.
M: It can go beyond the school system.
W: Really?
M: I guarantee you it would go very well in the hospitals. My patients--mostly kids--would love to read or to be read to.
W: I love the idea. In that way, we can spend more time together. You and I are very busy these days, we need to find more time to be together, to do things together. That would be wonderful.
(20)
A.She wants to get people to read more.
B.She settled every problem by discussing with her husband.
C.She is worried about the reading project.
D.She wants to start the project from her own family.
-
听力原文:W: Please turn down the television. I can't understand anything my friend is saying on the phone.
M: Hurry up and finish your call. I don't like standing so close. The light hurts my eyes.
Q: Why is the woman upset?
(13)
A.The light hurts her eyes.
B.His ears hurt.
C.She can't hear.
D.She can't see.
-
听力原文:W: My room smells of cigarette smoke. I can't stand it. Could you change my room, please?
M: Let me see... I'm sorry, but we don't have any more non-smoking rooms. We won't charge you for your room tonight.
Q: what can you learn from the conversation?
(19)
A.The woman doesn't want to pay for the room.
B.The woman likes smoking.
C.The woman wants to have a non-smoking room.
D.There's no more room in the hotel.
-
听力原文:M: Excuse me, but has anyone turned in a brown briefcase? I've lost my briefcase. It contains my documents for the conference, and they are pretty important to me.
W: Yes. We had a briefcase brought in this morning. Wait here just a minute, please.
Q: What will the woman probably do?
(3)
A.Ask to see the man’s ID card.
B.Get the briefcase for the man.
C.Show the man her documents.
-
听力原文:W:I decide to speak to my boss's mother about my problems at work rather than go directly to the boss.
M:That is certainly an unusual way of handing the situation,but it may bring good results.
Q:How will the woman solve the problems?
(16)
A.She will go directly to the boss with her problems.
B.She will keep the problems by herself.
C.She will let her mother speak to the boss about her problems.
D.She will tell her boss's mother about the problems.
-
听力原文:W: Dr. Steven, I am thinking about changing my major before the end of the freshman year..
M: What are you studying now?
W: l am taking three general courses and American history and American literature this semester. Last semester I took four requirements and freshman French.
M: I believe it's not too late to change your major because you've mainly taken general requirements which all freshmen have to take. Also we have twelve electives so the two literature courses will be included in them, so you can change your major without losing any credit hours.
W: I am very happy to know I am still able to change my major. I am interested in writing newspaper articles, and after finishing my degree I would like to work for some newspaper firm.
M: Oh, I think you will be a good writer.
W: Dr. Steven, when do students start practical training?
M: They don't begin practical training in reporting until the sophomore year. Journalism normally is taken in the freshman year as a general background course.
W: I see. I will take the course next semester. Thank you, very much for your help.
M: You're welcome. I look forward to seeing you in my department.
How many courses did the woman take last semester?
A.3.
B.4.
C.5.
D.6.
-
听力原文:W: Hi, Tim. I'm really sorry to hear about your grandfather. My sincerest sympathies go out to you and your family. He was such a great man.
M: Thanks. As you know, he had been sick for some time before he passed away, so we were somewhat prepared.
W: So, how's your grandmother taking it?
M: Oh, it's been really hard on her. I don't think you get over something like that.
W: Yeah, I'm sure. My heart really goes out to her. Uh, so how's your grandmother going to be able to manage things alone?
M: Well, financially, grandmother will be able to live a secure life from now on. I mean, grandfather had life insurance and substantial investments in property and stocks, so returns on those should take care of her. But our main concern at this moment is her emotional state. She's really down, so a call now and again should brighten her day.
W: So, what are the funeral arrangements?
M: Well, some of the family members will get together on Tuesday morning for a private memorial service, but there will be a viewing in the afternoon from 2:00 to 3:00, followed by the funeral service.
W: I wish there was something I could do for you.
M: Well, actually, there is. You know, grandfather really admired you a lot, and before he died, he asked if you'd sing a musical number at the funeral.
W: Really? I'd be honored.
M: It would really mean a lot to the family.
W: Sure. Then, see you on Tuesday.
M: Okay, see you then.
(20)
A.He fell ill and passed away unexpectedly.
B.He died in a traffic accident.
C.He was ill for a certain period of time and then passed away.
D.He passed away when he was working.
-
听力原文:W:I need a cart his weekend, but mine has broken down in an accident when I drove to work yesterday morning.
M:I'm sorry to hear that, but you can always rent one if you have a license.
Q:What does the man mean?
(14)
A.She can use his car.
B.She can borrow someone else's car.
C.She must get her car fixed.
D.She can't borrow his car.
-
听力原文:W: What a memory I have! I did write down the phone number on a sheet of paper when I answered the phone this morning. But now the paper has disappeared without any trace.
M: Don't worry. I will be seeing Mr. Brown in an hour.
What do we learn from the conversation?
A.It was probably Mr. Brown's phone number that the woman wrote down.
B.It was just an hour ago that the man met Mr. Brown.
C.The woman forgot to write down the phone number.
D.The woman needed a sheet of paper to put down the number.
-
听力原文:W: Let me see what else we need. Beef, eggs and some flow. Oh my goodness, that's Jane.
M: What? Where?
W: Over there by the bananas. Let's go say hello.
M: OK. I haven't seen her for ages.
Where are the speakers?
A.In a department store.
B.At a florist's.
C.In a supermarket.
-
听力原文:W: My parents told me my uncles and aunts are planning a big family gathering in Paris this fall.
M: Are you going there?
W: You bet. All my uncles and aunts will take their children along, too. So I'll meet many cousins there.
M: How nice! But why Paris?
W: Because two of my aunts are French. They met and got married to my uncles in France. Some of their relatives are still living there.
M: Have you ever been to France before?
W: No. I've never traveled abroad. I'm very excited about it. I just can't wait.
M: My parents are going to take me on a trip to Hawaii next month by way of Tokyo, but I've been there three times already.
Where do the woman's families gather in autumn?
A.In Paris.
B.In Hawaii.
C.In Tokyo.
-
听力原文:W: Do you have plans for Saturday night? I want you to come over to my place because I' m having a party at my house with my friends.
M: Thanks for the invitation. I wouldn't miss it for anything. Should I bring something? And what' s the dress code?
W: Don't worry about your outfit. It' s a casual party and it is called " Bring your own bottle" party so just bring your own bottles. Just come by 7:00.
M: I see. I finish my work at 6:30. I will go there right after my work. It will take around one hour.
What time is the man going to be there?
A.Around 6:30
B.Around 7:00
C.Around 7:30
D.Around 8:00
-
听力原文:W: Fm learning a lot in my philosophy class. Have you ever taken any courses in that department?
M: Only the one last year, none since then.
Q: What does the man mean?
(16)
A.He couldn't make any sense out of his course.
B.He hasn't taken more then one philosophy course.
C.He is a philosophy major.
D.He hasn't taken any philosophy course in that department.
-
听力原文:W: Oh, Professor Jackson, I was wondering well, Oh,...well, if uh...if you have a chance yet to look at my thesis proposal.
-
听力原文:W: How is your job at the supermarket M: Well, it’s rather hard work. The hours a听力原文:W: How is your job at the supermarket M: Well, it’s rather hard work. The hours are pretty long. I already feel difficult to keep up with my classmates. What is the man worried about ()
A.He does not earn as much money as his classmates.
B.He does not work as well as his classmates.
C.He does not get enough pay for his ’hard work.
D.He does not have enough time for his study.