听力原文：W: Can you figure out what's wrong with John？ He doesn't talk to anyone since last week？

M: Did you hear a crash earlier？ That was it. I'm just as clumsy as ever. Q: What is tile problem？ (17) A．The woman doesn't like orange juice. B．The woman didn't come to see Everett. C．The man was in a car crash this morning. D．The man broke the container of juice.

M: Yes ... well ... in 1990, EBS's total sales were $11 billion. But in 1996, our sales grew by more than 5 billion and the sales total for the year was $27 billion. So ... while we used to think that 15% growth was good, for some time we were reckoning on achieving 20 to 50% ... though recent developments have changed that. F: And what about international expansion？ Where are your big growth markets？ M: Over the next five years, we'll be hiring 100,000 new employees... in Asia alone, it'll be 60,000. The real development during this period will be concentrated in East Asia—mostly in China, India and Vietnam. We're hoping that one day the market there will be as big as Europe. Over a longer period, we're also planning to expand into the Middle East and into Southern Africa. All this development is very important for the company. For example, the plans for China will bring investment up to $100 billion. A few years ago, I'd never have dreamed that we'd be selling $3 billion dollars worth of products there, which we did last year. It's hard to believe that only seven years ago we sold nothing there at all. F: Can we talk about EBS University itself？ Can you explain—simply—how it works, and who it's for？ M: I suppose it's really similar to a community-based education system—a bit like a village school—except, of course, this is a global village. Basically, it's designed to provide education and training for every single member of staff, from the Managing Director to the newest recruit. F: And what kind of education and training is actually on offer？ M: Well, we have core courses that everyone is required to attend. They focus on things like reducing manufacturing time as well as quality issues—both for people and services. We also offer a range of options, everything from personnel, finance to languages. We run courses, for example, in French, Japanese, Korean and Mandarin. F: Can we turn now to the question of motivation and how you go about keeping people interested in their work？ M: We never underestimate training. It's a challenge, for example, keeping someone aged 20 skilled until they're aged 60. So we do what we can. While some employees get as much as three days' training a month, the minimum is fixed at three days a year. We also have a feedback system in the form. of a questionnaire that employees answer every six months, and in this way we can keep up-to-date with employees' opinions. F: So you really do believe in investing in your employees？ M: That's right. We allow an amount equivalent to about 4% of an employee's salary for his or her training—to 'maintain them', if you like, because we think they're important. A piece of machinery, however, gets as much as 10%-12% of its purchase price spent oil maintenance now, I believe that people are more important than machines, so we still have a long way to go. F: It would seem, though, that EBS is more broad-minded than many firms in its approach to educating and training its employees. M: Well, EBS has been in a state of constant renewal since it was founded in 1938, but it wasn't until the late seventies onwards that the company started trying out new methods of training and education. EBS University was the result of those experiments and has been operating very successfully for the last fifteen years. I suppose overall what distinguishes EBS from other multinationals is that we educate all our employees and not just management. F: Thank you, Mr. Rice, and I hope that EBS University continues to do well in its educational role. &8226;You will hear a radio interview with Brian Rice, president of EBS University, the training and educational body set up by the electronics company, Torntec. &8226;For each qu A．5 billion dollars. B．11 billion dollars. C．27 billion dollars.

M: Sure. I've summarized the results in the handout, broken down by consumer age groups and sporting activities. The survey was administered m 550 men and women between the ages of 18 and 55 years old, and the results have been compiled in the following age groups: 18 to 26, 27 to 35, 36 to 45, and 46 to 55. According to the results, the most active group involved in sporting activities are those between 18 and 26 years old, followed by those 36 to 45 years old. W: I see. M: As far as particular sports are concerned, people in these two groups cited jogging as their favorite recreational sport followed by skiing, tennis, swimming, and cycling. W: And what about these groups broken down by gender？ M: Oh. thanks for bringing that up. Men appear to be slightly more active than women in the 18 to 26 year-old age group, but women seem more active in the other three groups. W: Hmm. Based on what you have said. I think we should consider targeting the 18 to 26 year-old age group more in the future. I also feel we should consider expanding our line of athletic shoes, particularly jogging and tennis footwear. We also have to come up with a more appealing slogan aimed at this age group. M: I see what you mean. However. when these results are compared with the survey carried out three years ago. we can see a growing trend among older consumers—those 14. I mean 46 to 55—who are becoming more conscious and concerned about staying fit, I believe this trend will continue, so we should focus on this group instead. W: I see your point. Well, let's meet again on Wednesday to iron out more of the details of this proposal. (23) A．Leisure sporting activities. B．Average age of athletes. C．Durability of sporting equipment. D．People's preference for sporting activities.

W: You should leave it to the electronics repair store. They have all the tools necessary to fix that kind of problem. Q: What can we learn from the conversation？ (13) A．To buy some tools needed to repair the calculator. B．To ask the repair store to repair the calculator. C．To hit the display until it mobilized. D．To figure out what is wrong with the calculator.

M: I've never seen any point in losing my temper. Q: What does the man mean？ (17) A．He is a short-tempered person. B．It doesn't matter whether you have a good temper or bad temper. C．He thinks himself to be a patient person. D．He won't accept this position.

M: Yes, I'm planning on it. W: I wonder if I could enroll in it. I know it's a graduate course and I'm only a junior, but... M: Aren't you a bit young？ I've allowed qualified seniors to take the course and they usually have a hard timekeeping up. W: I know, but the geology of the American West is my favorite interest and I've done a lot of reading in the field. Last semester I took Prof. Burman's course and I didn't find it challenging enough. M: I see. You certainly aren't one of those students who are out for easy grades. W: I should say not. I really want to learn something. M: Well, I'll speak to Prof. Burman. If he thinks you're ready, I'll let you enroll. W: Oh, thanks. Professor Donner, that's really very nice of you. Why did the woman talk to the professor？ A．She wants to apply to graduate schools. B．She wants him to recommend books. C．She Wants to take an advanced course. D．She wants him to give her a good grade.

M：Are you talking to me？ The music in my earphone is so loud． Q：What can be inferred from this conversation？ (13) A．The man is focusing on reading books. B．The man likes reading books. C．The man pretends not hearing the woman. D．The man is listening to the music.

M: How about sending newspapers？ W: I already thought of that, but I don't have a bike. M: How about walking dogs？ W: Walking dogs？ M: Yes, you know, there're a lot of people around here with dogs. W: Then how much can I earn if I walk dogs？ M: More than sending newspapers. The dogs need to be walked every day, especially when people are at work. W: That's a good idea since I like dogs very much. But how can I find dogs to walk？ M: You can put an advertisement in the Sunday newspaper. W: Then how much shall I charge for walking a dog？ M: You can try for four dollars an hour. W: That's great. Thank you so much. Why did the girl want to make money？ A．She wanted to buy a new bike. B．She wanted to go traveling. C．She wanted to have a dog.

M: ...and be boxed in by a thousand other houses I suppose~ Surrounded by a thousand faceless neighbors. No, let' s go for the village. After all I'm the one who has to do all the traveling. Back and forth to London every day. And I would rather add a 15 minutes bus ride to the train ride than be--How does it go？--cabin' d, cribb' d confi' d. F: That' s all very well...all very well to take that romantic attitude. You know... you think you can get out of everything...wriggle out of any argument...by quoting Shakespeare. What about my preferences？ You are being selfish you know. M: Selfish？ Me？ F: Yes. Think of the children. Its seems to me that you are so carried away with the idea that your personal likes and dislikes are making you anything but practical. What's the relations between the speakers？ A．Friends. B．Colleagues. C．Husband and wife. D．Landlord and tenant.

M: Yes…Well…in 2000, Thorntec's total sales were 20 billion. But in 2005, our sales grew by more than 5 billion. So…while we used to think that 15% growth was good, for some time we were reckoning on achieving 20 to 25%…though recent developments have changed that. F: And what about international expansion？ Where are your big growth markets？ M: Over the next five years, we'll be hiring 100,000 new employees…in Asia alone, it'll be 60,000.The real development during this period will still be concentrated in Asia -- mostly China, India and Vietnam. We're hoping that one day the market there will be as big as Europe. Over a longer period, we're also planning to expand into the Middle East and into Southern Africa. All this development is very important for the company. For example, the plans for China will bring investment up to '100 billion. A few years ago, I'd never have dreamed that we'd be selling '2 billion dollars' worth of products there, which we did last year. It's hard to believe that only seven years ago we sold nothing there at all. F: Can we talk about Thorntec University itself？ Can you explain -- simply -- how it works, and who it's for？ M: I suppose it's really similar to a community-based education system -- a bit like a village school -- except, of course, this is a global village. Basically, it's designed to provide education and training for every single member of staff, from the Managing Director to the newest recruit. F: And what kind of education and training is actually on offer？ M: Well, we have core courses that everyone is required to attend. They focus on things like reducing manufacturing time as well as quality issues -- both for people and services. We also offer a range of options, everything from personal finance to languages. We run courses, for example, in French, Japanese, Korean and Mandarin. F: Can we turn now to the question of motivation and how you go about keeping people interested in their work？ M: We never underestimate training. It's a challenge, for example, keeping someone aged 20 skilled until they're aged 60. So we do what we can. While some employees get as much as three days training a month, the minimum is fixed at three days a year. We also have a feed back system in the form. of a questionnaire that employees answer every six months, and in this way we can keep up-to-date with employees' opinions. F: So you really do believe in investing in your employees？ M: That's right. We allow an amount equivalent to about 4% of an employee's salary for his or her training -- to "maintain them", if you like, because we think they're important. A piece of machinery, however, gets as much as 10-12% of its purchase price spent on maintenance…now, I believe that people are more important than machines, so we still have a long way to go. F: It would seem, though, that Thorntec is more broad-minded than many firms in its approach to educating and training its employees. M: Well, Thorntec has been in a state of constant renewal since it was founded in 1928, but it wasn't until the late sixties onwards that the company started trying out new methods of training and education. Thorntec University was the result of those experiments and has been operating very successfully for the last fifteen years. I suppose overall what distinguishes Thorntec from other multinationals is that we educate all our employees and not just management. F: Thank you, Mr. Winter, and I hope that Thorntec University continues to do well in its educational role. You will hear a talk between a young employee and a senior cashier of a firm. You have to complete the sentences 23-30 by choosing the correct answer. Mark one letter A, B A．20 billion dollars B．26 billion dollars C．23 billion dollars

M: I usually am, but I thought I could make it before the light changed. Why did the man receive a ticket？ A．He was speeding. B．He ran a red light. C．He went through a stop sign. D．He turned a comer too fast.

M: Well, I've got to write a paper about Hollywood in the 30s and 40s, and I'm really struggling. There are hundreds of books, and I just don't know where to begin. W: Your topic sounds pretty big. Why don't you narrow it down to something like...,uh... the history of the studios during that time？ M: You know. I was thinking about doing that, but more than 30 books came up when I typed in "movie studios". W: You could cut that down even further by listing the specific years you want. Try adding "1930s" or "1940s" or maybe "Golden Age". M: "Golden Age" is a good idea. Let me type that in... Hey, look, just 6 books this time. That's a lot better. W: Oh... another thing you might consider..., have you tried looking for any magazine or newspaper articles？ M: No, I've only been searching for books. W: Well, you can look up magazine articles in the Reader's Guide to Periodical Literature. And we do have the Los Angeles Times available over there. You might go through their indexes to see if there's anything you want. M: Okay. I think I'll get started with these books and then I'll go over the magazines. W: If you need any help, I'll be over at the Reference Desk. M: Great, thanks a lot. (26) A．Searching for reference material. B．Watching a film of the 1930s. C．Writing a course book. D．Looking for a job in a movie studio.

What does the speaker say about that neighborhood？ A．One should be very careful when entering into that dangerous neighborhood. B．That neighborhood is a mess with many construction works underway. C．Almost everything can be bought within that neighborhood. D．That neighborhood caught a fire one night recently.

M：Not at all. I certainly don't want to talk about it during our meal. Q：When will they probably discuss the agenda？ (18) A．Before dinner. B．During dinner. C．Right after dinner. D．The next day.

M: Yes...？ Well, how were they？ W: Would you like to take a look？ Out of a possible score of five, you got a four point eight. That's very high, Frank. M: Well, what a pleasant surprise. W: When we see such a high score, we generally try to keep the Teaching Assistant on a little longer and perhaps even ask them to cover more classes. What do you say, Frank？ Would you like this？ M: I sure would, but I don't know if I can. Next fall will be my last semester of coursework for my master's and I'll be very busy doing re search on my thesis. Could I have a few days to think about it？ W: Certainly, I wouldn't want you to fall behind in your course-work, but I do think you should consider getting more experience in the class room. You seem to have a real gift. M: Thanks for your praise, Professor. W: Let me know by the beginning of next week, will you？ M: Sure thing. I'll drop by again on Monday or Tuesday. (23) A．More work as an instructor. B．A higher salary. C．A longer vacation period. D．A research assignment.

M: Let me see... I'm sorry, but we don't have any more non-smoking rooms. We won't charge you for your room tonight. Q: what can you learn from the conversation？ (19) A．The woman doesn't want to pay for the room. B．The woman likes smoking. C．The woman wants to have a non-smoking room. D．There's no more room in the hotel.

M: I buy a share in two holiday homes, so I own a week or more at each place. Time-sharing is the way many people afford seemingly expensive holidays. Q: What advice does the man give for people unable to afford expensive holiday homes？ (14) A．To buy only one holiday home. B．To buy at most two holiday homes. C．To buy a week or more at each of two holiday homes. D．To share holiday homes with others by buying a room.

M: Boy, I've got to write a paper about Hollywood in the 30s and 40s, and I'm really struggling. There are hundreds of books, and I just don't know where to begin. W: Your topic sounds pretty big. Why don't you narrow it down to something like ... uh... the history of the studios during that time？ M: You know, I was thinking about doing that, but more than 30 books came up when I typed in" movie studios." W: You could cut that down even further by listing the specific years you want. Try adding "1930s" or "1940s" or maybe "Golden Age." M: "Golden Age" is a good idea. Let me type that in ... Hey, look, just 6 books came up this time. That's a lot better. W: Oh ... another thing you might consider ... have you tried looking for any magazine or newspaper articles？ M: No, I've only been searching for books. W: Well, you can look up magazine articles in the" Reader's Guide to Periodical Literature." And we do subscribe to "The Les Angeles Times. "You might go through their index to see if there's anything you want. M: Okay. I think I'll get started with these books and then I'll go over the magazines. W: If you need any help, I'll be over at the Reference Desk. M: Great, thank you. Where did the conversation most probably take place？ A．On the Internet. B．In a library. C．In a book store. D．In a historical museum.

W: That's fine. Can you please tell me the departure time again？ Q: What is the man doing？ (3) A．Saying good-bye to a friend. B．Buying tickets for a sports event. C．Paying a bill at a friend. D．Arranging a plane trip.

M: Thanks. As you know, he had been sick for some time before he passed away, so we were somewhat prepared. W: So, how's your grandmother taking it？ M: Oh, it's been really hard on her. I don't think you get over something like that. W: Yeah, I'm sure. My heart really goes out to her. Uh, so how's your grandmother going to be able to manage things alone？ M: Well, financially, grandmother will be able to live a secure life from now on. I mean, grandfather had life insurance and substantial investments in property and stocks, so returns on those should take care of her. But our main concern at this moment is her emotional state. She's really down, so a call now and again should brighten her day. W: So, what are the funeral arrangements？ M: Well, some of the family members will get together on Tuesday morning for a private memorial service, but there will be a viewing in the afternoon from 2:00 to 3:00, followed by the funeral service. W: I wish there was something I could do for you. M: Well, actually, there is. You know, grandfather really admired you a lot, and before he died, he asked if you'd sing a musical number at the funeral. W: Really？ I'd be honored. M: It would really mean a lot to the family. W: Sure. Then, see you on Tuesday. M: Okay, see you then. (20) A．He fell ill and passed away unexpectedly. B．He died in a traffic accident. C．He was ill for a certain period of time and then passed away. D．He passed away when he was working.

M: Don't worry. We'll be there in no time. Q: What does the man mean？ (17) A．He has never been to the laboratory. B．He wants to stop and ask for directions. C．The woman won't be late. D．The program in the laboratory has already begun.

W: But there is a very good chance in this case. I do hope you'll go ahead in view of the potential benefit to mankind. Q: What are the two speakers talking about？ (5) A．A prediction of the future of mankind. B．A new drug that may benefit mankind. C．An opportunity for a good job. D．An unsuccessful experiment.

A．How to solve problems． B．Someone who will listen to them． C．Someone whom they can rely on． D．What a real friend should b E．

M: Yes, I've lived here in Edinburgh all my life. My name's Rory McDonald. How do you do？ W: Hi, I'm Chris Hudson from Phoenix, Arizona. I'm an oil engineer. I'm on my way to London on business. M: How long are you staying in Edinburgh？ W: Just a day. What can I see here in twenty-four hours？ M: Well, most tourists want to visit the Castle. It's on Castle Rock. It's where the Scottish government used to be. From there you can walk down the Royal Mile. W: What's the Royal Mile？ M: It's a narrow street of medieval houses. It's worth seeing. Then you really should visit Holyrood Palace. W: Who lives in the Palace？ M: No one, except the Queen when she comes to Edinburgh, which is usually once a year. But the kings and queens of Scotland used to live there be fore Scotland was united with England. W: When was that？ M: That was...er, let me see 2. in 1603. W: You seem to know a lot about Scottish history. M: Aye, well, I'm a McDonald of the McDonald clan. You know there are clans in Scotland, and we're all proud of our history. W: I'd like to buy something as a souvenir of the trip. What should I buy？ M: Why don't you buy some sweaters？ Scottish sweaters are famous for their quality. And you must buy some whiskey. Of course you know that's our national drink. W: Yes, I've already bought the whiskey. M: Good. But remember you mustn't put ice in it. That spoils the flavor! W: Oh, we Americans put ice in everything! (23) A．She comes to visit this famous town. B．She comes to visit her friend. C．She comes to Edinburgh on business. D．She is on her way to London on business.