听力原文：W: Good evening! Welcome to our Talk Show program. Our guest today is Mr. David Smith, who had the experiences of studying abroad for seven years and then returning back home. Well, Mr. Smith, do you think going abroad was the hard part？

M: I'm afraid I can't right now. The results probably won't come out before Friday. Q: What is the woman？ (16) A．A patient. B．A student. C．A customer. D．An employee.

M: Well, if you could stop listening to the pop music and give me some peace and quiet, I might have done a bit better, Mum. Q: What is the man suggesting？ (17) A．He suggests his mother stop listening to pop music. B．He suggests his mother stop scolding them. C．He suggests his mother stop listening to his teacher. D．He suggests his mother stop talking too much.

M: Yes, it must be three or four years. I haven't visited you since I called about my will. You helped me with that, you remember？ W: Yes, I remember. Do you want to make any changes in your will？ M: I don't think that will be necessary, but you'll tell me if it is. I left everything, you remember, to my wife, and after her death, to my son Jerry. I've about $15,000 in shares of industrial companies. These bring in, after paying tax, about ＄1,125 a year. Well, I'm earning a good salary now, and I shall get a good pension from my employers, so my wife and I can live fairly comfortably with this extra income, I want to buy some land and build a house for my son; he will need a house when he gets married. I'm thinking of building one and giving it to him. W: Your son's lucky. So you want my help buying the land and building the house. M: Yes, that's right. As soon as you've done what's necessary for buying the land, Jerry and I will see an architect. W: Have you found a plot yet？ M: Jerry was in Edinburgh last Saturday and saw a plot he likes. My wife and I went there two days ago, and we liked it, too. I'd like you to make the necessary inquiries for me. W: I'd be pleased to do that. I shall have to write to the Local Authority and inquire whether it is allowed to build a house on your piece of land. You've not allowed to build a house without permission from the Planning Authority. And sometimes the Authority decides that a house must be built of stone, and not of brick, so that it doesn't spoil the surrounding village. How long have they not met each other？ A．Half a year. B．Two years. C．Three or four years. D．More than five years.

M: Everyone wants to stop it, but it is a difficult problem to solve. Meat pollution is mused by things people need. W: What do you mean？ M: Well, automobiles and airplanes cause pollution but they also provide transportation. W: Right. And factories cause air pollution but they provide people with jobs and products. M: Cities are the worst offenders. In crowded cities, factories and cars can add tons of pollution to the air every day. W: Yes. When I drove, to town yesterday, the clear air changed. It seemed like a dark cloud hung over the city. M: Nobody likes air pollution. It smells bad; it makes it difficult to breathe. W: True, it even damages the plants that provide tis with food. No wonder we get sick. It's dangerous to everyone's health. M: I think everyone knows it is a serious problem. When air pollution can even damage strong materials like steel and concrete; think what it does to poor humans. W: It is terrible, and yet we do need some things that cause it. We'll have to try to figure out a solution. (20) A．Most people don't think it is a serious problem. B．Most of our pollution is caused by things people need. C．The government has not spent enough money to stop it. D．The seriousness of pollution has not been realized by the government.

M: I remember receiving their calendar of activities in my campus mailbox a week ago. I didn't really look at it though. Isn't that where they organize parties and trips for foreign students？ W: Not just for foreign students. The International Center's activities are intended for all students. They set up conversation tutorials for a variety of languages, and, through the center's Host Family Program, you can visit the home of a local family. M: Now that you mention it, it would be nice to meet more people from this area. I find the customs of this country really confusing sometimes. But also there are times when I need to talk to people who come from other countries as I do. I'll bet a lot of them feel the way I do. W: Of course. You are not the only person who is new around here. Take me. My family lives five hundred miles away from here. That isn't another country, but it is a long distance. The center is a good place for meeting people who can tell you how to get to know this city. And if you ever feel lonely, you can go over there and find someone to talk to. On week nights, they don't close until 11: 30. M: I guess it's worth visiting. Did you say you are going there tonight？ W: Uh-huh, to a coffee hour at eight. M: All right. I'll come, too. I might as well see what the International Center is like. How about meeting me in front of the library and we'll walk there together？ W: Sure. See you then. What does the International Center send out to students？ A．A diagram of their facilities. B．A timetable of events. C．Maps of the city. D．Samples of coffee from other countries.

Well, at the beginning, I would like to say a few words to my dear listeners who are not very familiar with this program. Because many people want to listen to and understand pop songs, radio producers at BCD International have made hundreds of programs over the years. We not only have access to the stars of the music world, but we have a vast library of "golden oldish" Classics, as well as the "latest releases". For those of you who like a bit of background with your favorite music — there's The History of Pop or The Road to Music. These two series bring you the language of pop music and information about the periods and the artists. If you want to hear from the artists themselves ,there's a new series called About The Big Hits. This is based on interviews with popular singers and songwriters. They speak to us about the meaning and ideas behind their songs. If you want to understand the words to the big music hits, pop Words is the program for you. After all, it's hard enough for native English speakers to understand most pop songs — so, if English isn't your first language, you shouldn't be surprised ff the words to many songs leave you in the dark. It was to address exactly this problem that BCD International started broadcasting Pop Words just over 23 years ago... [ fade out] Which of the following is covered in BCD International programs？ A．Interviews with radio producers. B．A large variety of pop songs. C．News from the music library. D．Stories about the good old days.

M: Well, it's a combination of things, but at the top of the list I think I'd put being truthful. Staff have certain expectations of how they should be treated and they want their managers to be fair. Not telling your staff what's happening is a sure way of losing their respect. You need to concentrate on solving problems, not hiding them. W: But not all problems can be solved, can they？ M: Most can, actually, but that's not the point. The thing is, instead of reacting after the dam-ages done, you should be talking to staff about how things are going and avoiding a situation where they come to see you about the problems after the event. The trick is to decide what problems might arise before they actually happen. W: What about having staff work together？ How should that be managed？ M: Well, some people appear to like working on their own, but in most companies, people who work on their own do so because they have been neglected. They have been given a task and their boss is not in-terested in how it is being done. This makes their sense of achievements smaller no matter how hard they work. People who work in teams have dearer overall picture of the work they are involved in. They have a role to play, and they know that if they don't perform. well, it is not only the business is going to suffer but also the other members of their team. So it is up to managers to create teams within their organization and encourage this team spirit. It raises performance. W: How is this best done？ M: Well, it's important to identify certain key employees among your staff and give them particular support and attention. If these key people are encouraged in their work, they would perform. better themselves, and more importantly raise the general level of performance of all the others in their area. W: Isn't it also a question of recruitment？ M: Yes, yes, lots of difficulties in staff management arise because mangers genuinely don't know how to select the right person. Sometimes interviewees are chosen on the basis of written personality tests which hear no relation with the work they'll be actually doing. Many managers admit that they sometimes ignore the lack of appropriate skills in recruiting the staff. I'd say that in the vast majority of cases they simply opt for the candidates who's made the best impression in half an hour or so... F: So, what should we have instead？ M: Well, the selection procedure should involve matching the skills and knowledge of the applicant to the actual job. And they should be done in the most immediate and relevant way possible, for example, if you try to recruit a trainer for your company, an important part of the inter-view should involve the applicant giving a pre-pared training session. Training is what they'll be doing, so you should see them in operation be-fore employing them. F: That sounds sensible. The final question, Brian, is about discipline, which is perhaps the hardest factor to get it right. What is the latest thinking？ B: Umm, well, the issues are: should you be a hard, unfriendly boss, make sure everyone obey your order without a question, or should you be more sympathetic and listen to your employees' difficulties？ Then there will be time when you have to discipline someone who has done some-thing wrong. It can be difficult if you are on very friendly terms with them. So a certain distance is necessary. On the either hand, if you are too un-approachable, you may not be made aware of important problems. M: Well, thank you, Brian. I'm sure plenty of managers out there will find out our talk very interesting. ？You will hear a radio interview with Brian Williams, a management expert. The interview deals with staf A．being able to concentrate. B．being honest. C．being respected.

M: Hum, well, maybe you should say something. He might not realize you're also a full-time student. Q: What does the man suggest doing？ (18) A．Looking for another job. B．Starting work later in the day. C．Talking to her boss about her schedule. D．Asking her boss for a raise in pay.

M：Not yet. I'm still waiting for the letters from other companies. Q：What does the man mean？ (18) A．He will write a letter to another company. B．He has received many job offers. C．He hasn't accepted the job offer. D．He will let the woman have the job.

M：Are you talking to me？ The music in my earphone is so loud． Q：What can be inferred from this conversation？ (13) A．The man is focusing on reading books. B．The man likes reading books. C．The man pretends not hearing the woman. D．The man is listening to the music.

M: Sure, and I'll arrange for extra chairs. Is there anything else you want me to do？ W: Please get Hari to ensure that all the sound equipment is working fine. Last week we had a problem with the microphones. M: Yes, we need to be extra careful this time. But I'm sure Hari's at his job already. What does the woman want the man to do？ A．Send out the invitations. B．Arrange for accommodations. C．Welcome guests to a show. D．Supervise preparations for an event.

M: Yes, I believe the key to salespeople is not accepting your first refusal. Q: What does the man say about salespeople？ (19) A．Salespeople must be persistent. B．Salespeople don't sell enough. C．Salespeople sell too much. D．Salespeople are inconsiderate.

M: I think so. It’ll be especially helpful if you can check the same story in the newspaper. Q: What does the man mean？ (18) A．Watching TV is better than reading a newspaper. B．The newspaper may give more information. C．TV is more interesting than a newspaper. D．A combination of reading and listening is more effective.

M: I like to read too. But I prefer non-fiction: history, philosophy and others alike. Q: What do we know about the man from this conversation？ (14) A．He doesn't have time to read. B．He has no reading preference. C．He doesn't read the same kind of books as the woman. D．He prefers writing to reading.

M: Thanks for the drink. It has been nice seeing you too. Q: Why did the woman mention her dinner guests？ (18) A．To invite the man to join them. B．To suggest politely that he leave. C．To offer to let him help cook. D．To encourage him to have another drink.

M：Not at all. I certainly don't want to talk about it during our meal. Q：When will they probably discuss the agenda？ (18) A．Before dinner. B．During dinner. C．Right after dinner. D．The next day.

M: Good morning, Cindy. W: Roberta, what exactly do time management consultants do？ M: Well, Cindy, it's all about helping people to organize their work in an ef fective way: maximum efficiency; minimum stress. W: Hah, sounds like something I need. Who are your clients？ M: Um, mainly business people, but I've also worked with politicians, civil servants and university lecturers. W: Um, quite a range, then. And what sort of things help people to organ ize their time？ I suppose punctuality is important. M: Um, yes and no. It's easier to finish a meeting on time if it starts on time. But in international contexts, you do have to be aware of cultural differences. W: For example？ M: Well, in Britain big, formal meetings usually start on time, but less for mal meetings often begin a few minutes late. In Germany, on the other hand, people expect all meetings to begin on time; In some countries, er, for example, in Latin America, there's a more relaxed attitude. So, you d6 have to adapt to circumstances. W: Um, it sounds like even if you manage your own time very well, you still can't control what other people do. M. Well, you can set limits. If you're meeting a friend who always arrives late, you can say, "Well, I'm going to wait for 15 minutes. If they aren't there by then, I'll leave," W: Hmm. I've got one friend who's always late. I don't think I'd ever see her if I did that. M: Hah, but people who are always late are the ones you need to set limits with. If they know that you won't wait, then, perhaps they'll make an effort. W: Isn't that rather harsh？ M: No, not really. Someone who constantly turns up late is putting a low value on your time. Let them know you've got other things to do. And I'm not suggesting you do that with everyone just the persistent latecomers. (20) A．To help people to organize their work in an effective way. B．To help people to become efficient at their jobs. C．To help people to arrange their time properly. D．To help people to reduce stress.

M: I buy a share in two holiday homes, so I own a week or more at each place. Time-sharing is the way many people afford seemingly expensive holidays. Q: What advice does the man give for people unable to afford expensive holiday homes？ (14) A．To buy only one holiday home. B．To buy at most two holiday homes. C．To buy a week or more at each of two holiday homes. D．To share holiday homes with others by buying a room.

Well, at the beginning, I would like to say a few words to my dear listeners who are not very familiar with this program. Because many people want to listen to and understand pop songs, radio producers at BCD International have made hundreds of programs over the years. We not only have access to the stars of the music world, but also have a vast library of "golden oldie" classics, as well as the "latest releases". For those of you who like a bit of background of your favorite music--there are The History of Pop and The Road to Music. These two series bring you the language of pop music and information about the periods and the artists. If you want to hear from the artists themselves, there's a new series called About the Big Hits. This is based on interviews with popular singers and songwriters. They speak to us about the meanings and ideas behind their songs. If you want to understand the words to the big music hits, Pop Words is the program for you. After all, it's hard enough for native English speakers to understand most pop songs--so, if English isn't your first language, you shouldn't be surprised if the words to many songs leave you in the dark. It was to address exactly this problem that BCD International started broadcasting Pop Words just over 23 years ago... [fade out] Which of the following is covered in BCD International programs？ A．Interviews with radio producers. B．A large variety of pop songs. C．News from the music library. D．Stories about the good old days.

W: Thank you. M: Well, we hear it a lot in the news these days: "Recycle newspapers and save a tree. Collect bottles and cans so they can be reused in the manufacturing of new products." But how to promote the recycling movement？ Can you give us some suggestions？ W: I think there are three essential keys. M: What is the first one？ W: The first key is to have a more informed public, that is, to raise public awareness about the recycling process, to explain the kinds of materials that can be recycled, and provide ways on how to properly dispose of them. Local governments should educate the public on how to properly sort reusable materials from those, like waxed paper, carbon paper, plastic material such as fast food wrappers, that can't be recycled very easily. M: Then what is the second key？ W: The second is the development of improved technology. Technological progress has been made on many fronts, but governmental agencies need to step up their support for companies involved in recycling by providing tax incentives, low-cost loans, or even grants to upgrade equipment and to encourage further research. M: So what about the third essential key？ W: The final key is to develop a greater demand for recycled materials. This means increasing demand for the growing surplus of resources waiting to be recycled. M: Recycling is a crucial link protecting our planet. The three keys Mrs. Green mentioned are important ways to achieve this end. Thanks for joining us, Mrs. Green. W: You're welcome. (23) A．Keys to paper recycling. B．Importance of recycling. C．Keys to recycling improvement. D．Technological progress in recycling.

M: Well, when learning a foreign language, I would surround myself in the language, the target language, that I wanted to learn. W: Surround oneself in the language？ I think it is difficult to do that. Can you explain how you do it？ M: Uh, for example, I would watch a movie in that language, uh, which would help me keep motivated to learn vocabulary and phrases. W: That sounds interesting. M: Yeah, you'll have a lot of fun by doing so. W: I see. A little hit of practice every day is very important to language learning. M: Yes. Regular practice is also better than practicing a lot in one day. Learning a language well needs patience and perseverance. W: Then what else did you do to learn a foreign language？ M: Well, I would keep a situational notebook. W: What is that used for？ M: Ur, for example, in a restaurant, you use a certain phrase over and over again, and so if you can remember just one particular phrase in each setting, then you can immediately speak that language and have more confidence and you get more out of learning the language, I think. W: Really？ I'll try that. Thank you for your advice. M: You're welcome. (23) A．He's offering some suggestions about learning foreign languages. B．He's asking the woman for help to improve his English. C．He's discussing with the woman how to listen to a language regularly. D．He's talking about the importance of taking notes in foreign languages learning.

B: Good Evening! Everybody! A: Eric! We knew you are working in a very successful, multi-million dollar company, could you tell us why this company becomes so successful？ B: Well, I think its success down to corporate culture. This culture is something that's been in place for some time. We're involved in basically every major decision within the company — from setting client expectations to implementing a new dust protection system. As production coordinator, I get to know our customers well, so it was a natural for me to volunteer to call past clients. I loved it and got immediate results. A：Could you tell us more？ B: We also organize anti-bureaucrat weeks, where all the managers have to work in the store showrooms, warehouses or restaurants for at least one week a year. A: So, that really makes SilverMark Inc. Design & Build a fascinating place to work for. You will hear two people talking about corporate culture of company. Name of programme: (5)______ Eric Finucane works as (6)______ in the company. The company organizes (7)______ in the company All the managers have to work (8)______ a year in warehouses or restaurants.

M: I had planned to go, but when I got up in the morning, it looked like it was going to rain, so I decided to stay home instead. W: It looked like rain？ Are you sure about that？ It was sunny all day long at the picnic site. M: When I woke up in the morning, it was really cloudy and overcast, so I just went back to bed. I suppose that the weather cleared up later on in the day. Why didn't the man attend the picnic？ A．He didn't enjoy the previous one. B．He thought it was going to rain. C．He had some other weekend plans. D．He wanted to stay home instead of going out.

M: I'm so sorry that I didn't realize I was bothering anyone else. I can promise that it won't happen again. Q: Why does the woman complain that the music is quite annoying？ (7) A．Because the man's taste in music is bad. B．Because the man plays the music at night. C．Because the man plays annoying music. D．Because the man plays the music at a high volume.